Assistant Manager - Technical Billing & Revenue Analyst

Job Description

Title: Assistant Manager - Technical Billing & Revenue Analyst

Company Name: STARDUST Telecom Limited

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 6 years
• The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Multinational Companies, Group of Companies

• Bachelor of Science (BSc) in Computer Science
• Bachelor of Business Studies (BBS) in Finance

• Bachelors in Computer Science, IT, Telecommunications, or Finance.

• At least 6 years
• The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Multinational Companies, Group of Companies

• Strong understanding of networking and NTTN/ISP billing frameworks.

• Hands-on experience with billing systems (Radius, ERP/CRM integrations) and advanced Excel/Google Sheets.

• Knowledge of revenue assurance, cost control, and compliance in ISP/NTTN billing.

• Strong analytical, problem-solving, and communication skills.

• Ability to manage cross-functional stakeholders and deliver results under pressure.

• Preference will be given to applicants with experience in the following business areas:

Position Overview:

The role is responsible for leading end-to-end billing operations, ensuring accurate revenue recognition, regulatory compliance, and effective reconciliation of costs. This position requires strong leadership, analytical skills, and cross-functional collaboration to enhance process efficiency, minimize revenue leakage, and drive continuous improvement in billing operations.

Key Responsibilities:

• Billing Operations Management
• Lead and oversee end-to-end billing operations by ensuring accuracy in revenue calculations, proper reflection of P&L impact, and effective reconciliation of NTTN costs. Establish strong billing governance frameworks to drive efficiency, reduce errors, and maintain financial integrity across all billing processes.
• System & Panel Ownership
• Take complete ownership of the billing system and panel management, including package setup, audit trails, compliance updates, and automation.
• Continuously monitor system performance, recommend enhancements, and implement upgrades to improve efficiency and transparency.
• Revenue Assurance
• Ensure robust revenue assurance by reconciling bandwidth usage with billing data to detect anomalies, leakages, and discrepancies.
• Develop proactive controls and monitoring mechanisms to safeguard revenue streams and minimize financial risks.
• Cross-Functional Collaboration
• Work closely with Sales, Finance, and Operations teams to align billing with customer contracts, work orders, and service packages.
• Provide financial insights and support to stakeholders to ensure accurate revenue recognition and contract compliance.
• Regulatory & Audit Compliance
• Ensure strict compliance with BTRC, NTTN, and internal audit requirements in all billing and revenue-related matters.
• Prepare and support documentation for external and internal audits, ensuring transparency and accountability.
• Process Improvement & Automation
• Identify opportunities for process optimization and lead automation initiatives to streamline billing operations.
• Implement best practices and continuous improvement measures that enhance accuracy, scalability, and overall system performance.
• Team Leadership & Development
• Lead, mentor, and develop the billing team by fostering a culture of accountability, collaboration, and continuous learning.
• Provide guidance, training, and performance feedback to build a high-performing and motivated team.

• Provident fund,Gratuity,Mobile bill,Insurance
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Leave Fare Assistance

• Pick-up and Drop-off Services

• Earned Leave Encashment

• Professional Development: Opportunities for growth, dynamic work environment, and exposure to excellence-driven projects.

• Supportive Work Culture: A positive, inclusive, and learning-based environment that promotes collaboration and innovation.

• Competitive Salary and Equal Opportunity: Female-friendly workplace with unbiased policies, equal access to promotions, leadership roles, and incentive programs.