Job Description
Title: Assistant Manager / Senior Executive-Tech Support
Company Name: Nationwide ISP
Vacancy: --
Location: Dhaka (GULSHAN 1)
Salary: Negotiable
Experience:
∎ 3 to 7 years
∎ The applicants should have experience in the following business area(s):ISP
Published: 13 Feb 2024
Education:
∎ Bachelor of Science (BSc), Master of Science (MSc)
Requirements:
Additional Requirements:
∎ Hands on experience in computer LAN setup and troubleshooting
∎ Good basic knowledge in IP routing and sub-netting
∎ Experience in Linux and Windows OS setup and troubleshooting
∎ Fluency in speaking and writing English and Bangla
∎ Strong interpersonal skills
∎ Team player and enjoys work pressure
∎ Hands on experience in computer LAN setup and troubleshooting
∎ Good basic knowledge in IP routing and sub-netting
∎ Experience in Linux and Windows OS setup and troubleshooting
∎ Fluency in speaking and writing English and Bangla
∎ Strong interpersonal skills
∎ Team player and enjoys work pressure
Responsibilities & Context:
∎ Communicate and respond to customers (including domestic and foreign) over email and phone
∎ Maintain inter departmental communication
∎ Research and development for adopting new technologies
∎ Mentor, lead and train up team members
∎ Work on cyber security including Vulnerability Assessment (VA) and Penetration Testing (PT)
∎ Attend pre-sales technical meetings
∎ Plan and design system and network solutions for new as well as existing customers
∎ Work on the routing and switching (Cisco, MikroTik, OLT etc.) including the wireless technologies
∎ (Cambium, Uni, Ruckus, SOHO routers)
∎ Work on Linux and Microsoft environment of BOL core system as well as customers
∎ Design service improvement plan and implement accord
∎ Communicate and respond to customers (including domestic and foreign) over email and phone
∎ Maintain inter departmental communication
∎ Research and development for adopting new technologies
∎ Mentor, lead and train up team members
∎ Work on cyber security including Vulnerability Assessment (VA) and Penetration Testing (PT)
∎ Attend pre-sales technical meetings
∎ Plan and design system and network solutions for new as well as existing customers
∎ Work on the routing and switching (Cisco, MikroTik, OLT etc.) including the wireless technologies
∎ (Cambium, Uni, Ruckus, SOHO routers)
∎ Work on Linux and Microsoft environment of BOL core system as well as customers
∎ Design service improvement plan and implement accord
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays, Insurance, Gratuity, T/A
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ Transport
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (GULSHAN 1)
Company Information:
∎ Nationwide ISP
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 29 Feb 2024
Category: IT/Telecommunication
