Assistant Manager - Restaurants
Job Description
Title: Assistant Manager - Restaurants
Company Name: Le Meridien Dhaka
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Diploma in Hotel Management will get preferable.
Experience Requirements:
∎ At least 3 year(s)
Job Responsibilities:
∎ Ensures service is friendly, prompt and courteous at all times.
∎ Ensures that all operating supplies are sufficiently stocked for the smooth operation of the outlet.
∎ Ensure that beverage stocks are constantly maintained at 'Par' adjusting levels according to product and business demand.
∎ Responsible for all equipment and the general condition of the Outlet. Liaise with Maintenance to ensure the area is in excellent condition.
∎ Ensure all staff actively solicit guest feedback in order to seek continual improvement in service and guest satisfaction.
∎ Monitor entertainment in the outlet to ensure that entertainers are performing to contracted schedules, that their grooming and presentation is of an acceptable standard and that their musical content reflects the current product description.
∎ Assist in the establishment and maintenance of an outlet promotional calendar.
∎ Increase and maintain average food checks and beverage spends per person in line with budget expectations.
∎ Coordinates with Executive/Outlet Chef to ensure that all items of food meet desired image and quality and also for the developments of special promotions.
∎ Ensures control of operating expenses, wages and benefits, and cost of sales.
∎ Handling complaints from guests in a pleasant and efficient manner, to ensure guests satisfaction.
∎ Responsible for control and care of all linen and laundry items for restaurant.
∎ Coordinates the activities of Shift leaders and Wait Staff to ensure most effective service to customers.
∎ Coordinate the upkeep and cleanliness of the outlets by liaising with Housekeeping.
∎ Responsible for the checking of all stock, requisitions and equipment daily.
∎ Attend meetings as required.
∎ Implement opportunities for quality Team Building.
∎ Ensure that all associates comply with the grooming and uniform standards.
∎ Ensure correct liquor licensing laws are abided by paying particular attention to intoxicated guests and underage guests.
∎ Prepare monthly outlook/forecast reports.
∎ Conduct development and performance reviews, identifying key personnel for further development and structured career pathing.
∎ Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
∎ Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
∎ Oversee the selection and appointment of new associates within the department.
∎ Conduct regular staff meetings to keep all associates informed.
∎ Participate in the Hotel "Manager on Duty" program.
∎ Ensure compliance with legislated health and safety requirements within the workplace.
∎ Comply with all Corporate and Hotel Standards and Procedures.
∎ Promote by example the principles of "The Power of Service".
∎ Actively promote a work environment, which cares for guests and associates alike.
Additional Requirements:
∎ Age 25 to 40 years
∎ Have the ability to work in a team
∎ Good communication and person skills
∎ Have confidence, self-drive and enthusiastic
∎ Be able to make decisions in a time pressured environment
∎ Be responsible in handling challenging situations
∎ Leadership skills
∎ Management skills
∎ Delegation skills
∎ Organizational & time management skills
∎ Analytical and numerical skills
∎ Strong Technical skills
∎ Legislation knowledge
∎ Guest focus
∎ Problem solving skills
∎ Effective complaint handling
∎ Selling & marketing skills
∎ Quality awareness
Salary: Negotiable
Compensation & Other Benefits:
∎ As per Hotel Policy
Application Deadline: November 14, 2019
Company Information:
∎ Le Meridien Dhaka
∎ Address : 79/A, Commercial Area, Airport Road , Nikunja-02, Khilkhet, Dhaka-1229.
Category: Hospitality/ Travel/ Tourism
Deadline Expired on 14th Nov 2019
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