Assistant Manager - Reservation & Sales

Job Description

Title: Assistant Manager - Reservation & Sales

Company Name: Novem Ecoresort

Vacancy: 01

Job Location: Moulvibazar (Sreemangal)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Graduation Completed any discipline
∎ Skills Required: Computer Operating

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): Customer Support/ Client Service
∎ The applicants should have experience in the following business area(s): Hotel, Resort, Restaurant
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Responsible for Corporate and Travel Agent Room Sales for the hotel
∎ Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals
∎ Identify new markets and business opportunities and increase sales
∎ Represent Hotels in various events and exhibition
∎ Implements all sales action plans related to my market areas as outlined in the marketing plan
∎ Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients
∎ Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships
∎ Provide the highest quality of service to the customer at all times
∎ Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
∎ Closely following up on all business leads within a 24 hour response time line to clients
∎ Generate new business, close deals, and increase revenue by cold calling, on-site visits and sales tours, and community networking
∎ Identify new business leads by examining local market trends and competition activities
∎ Supports the director of sales and marketing in preparing the department budget as well as the hotel's overall sales goals and strategy
∎ Having knowledge of entire Reservation Procedure according to hotel manual system
∎ Allocate daily tasks to Reservations staff
∎ Responsible for preparation of occupancy forecast
∎ Responsible for training staff
∎ Liaison with Sales Department in regards to occupancy, Rates Reservation's Analysis
∎ Reviews no-show and cancelled reservations and processes charges according to hotel's policy
∎ Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising. Maintaining our social media presence across all digital channels
∎ Measuring and reporting on the performance of all digital marketing campaigns
∎ Responsible for online travel agency (OTA) marketing

Additional Requirements:
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply
∎ Preferably an excellent communication and client care skills.

Salary: Tk. 20000 - 25000 (Monthly)

Compensation & Other Benefits:
∎ Food, Service Charge, Accommodation (as per company policy)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 2 Jun 2023

Company Information:
∎ 29 May 2023
∎ Novem Ecoresort
∎ Address : Bishamoni, Sreemangal
∎ Web : www.novemecoresort.com
∎ Business : Novem Ecoresort is located in the tea capital Sreemangal, one of the closest destinations to experience the tropical paradise of Bangladesh. Roughly 4 kilometers away from Lawachara National Park, the 3 acres resort caters to a variety of travelers and holiday-goers who want to get away from the crowd and find shelter in the nature. The resort has its own tea garden placed on the hillocks surrounding the elegant valley. It is outfitted with all the sought after facilities like fully equipped conference room, splendidly equipped indoor sports room, a tasteful outdoor swimming pool, and a fine badminton court. You can come and visit the bamboo & wooden framed Novem Restaurant, placed delicately in the valley, to fill your appetite. All the structures built inside are of wood, mud, straw and bamboo that are environment friendly.

Category: Hospitality/ Travel/ Tourism

: Interested candidates should send their applications along with a detail Curriculum Vitae, a recent passport size photograph mentioning the position name in the subject line.

Source: bdjobs.com

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