Assistant IT Support Engineer

Job Description

Title: Assistant IT Support Engineer

Company Name: Services and Solutions International Ltd. (SSIL)

Vacancy: 02

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
∎ Skills Required: Adobe Photoshop/ Illustrator, Computer Operating, ERP Systems, IT Infrastructure, MICROSOFT OFFICE, Networking Skills, Outlook Mail Configuration

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Maintenance, diagnosing and troubleshooting hardware, installing OS/software, and networking.
∎ Prepare, Install, Configure & Setup and also provide extensive support to PC, workstation (Physical, Virtual/Cloud), Laptop, UPS, Printer, multifunctional printer, related Hardware and software issues instantly.
∎ Extensive working knowledge in Mikrotik router
∎ Keep computer systems running smoothly and ensure users get the maximum benefit from them.
∎ Provide support, including procedural documentation and relevant reports that deliver technical assistance to the entire office.
∎ Inventory Management of Computer Hardware, Laptop, Printer, UPS, Scanner, Multimedia Projector, Conference system and Various types of Software and operating system.
∎ Configuration and maintaining LAN/WAN/WIFI setup and troubleshooting.
∎ Provide IT supports to user end for their desktops, laptops, wireless routers, scanners, printers and other IT assets as per office IT policy.
∎ Communicate with different service providers/vendors/organizations and take necessary steps as per requirements.
∎ Knowledge about MS Office program (MS Word, Excel and PowerPoint)
∎ Monitor or manage Active Directory management and related services.
∎ Maintain data backup system.
∎ Maintenance of IP PABX
∎ Strong Knowledge about Adobe's Creative Suite- including Adobe Illustrator, Adobe Photoshop or any other Design software.
∎ Think creatively and develop new design concepts, graphics and layouts.
∎ Honest, punctual, hardworking with good manner to work in a sophisticated official team environment.

Additional Requirements:
∎ Excellent Communication Skill Both in English and Bengali.

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Oct 2022

Company Information:
∎ 10 Oct 2022
∎ Services and Solutions International Ltd. (SSIL)
∎ Address : House 359, Al Jamil Oasis, APT# A-1, A-3 & A 7, Road 4, Baitul Aman Housing Society, Adabor, Dhaka-1207
∎ Web : www.ssibd.org
∎ Business : Services and Solutions International limited (SSIL) is one of Bangladesh’s leading management consultancies, established in 1995, a reputed multidisciplinary consulting company and gained experiences in around 56 countries around the world. It utilizes inputs from a highly competent and qualified team of over 15,000 national and international enlisted professionals and more than 35 core employees. We work in sectors ranging from Economic Development, Primary and Higher Education, Agriculture and Food Security, Social Reforms, Healthcare and Nutrition, Technical Vocational Education and Training (TVET), Micro, Small and Medium Enterprises (MSME), Population, Public Sector Reform, Public Finance Management (PFM), Environment and Climate Change, Urban Resilience, Natural Resource Management (NRM), Governance, Trade, and Gender Mainstreaming, etc. Within our range of expertise, we aim for Technical Assistance (TA), Project Design, Project Performance Monitoring and Evaluation (PPME), Capacity Building, Institutional Development, Supervision and Project Management, Formulation and Feasibility Study, etc.

SSIL provides excellent services which enables development practitioners and policy actors to strengthen evidence use and adaptive practice through rigorous and innovative qualitative and quantitative methods, digital technique, and learning that promotes utilization and accountability. SSIL goes for multi-disciplinary broad based approach that related to Economic, Social and Environmental Safeguards and our team works in various sectors to bring a variety of competences and expertise to the table. SSIL has gathered substantial experiences in implementation of projects for over 23 years, and has established a significant reputation for winning contracts financed, among others, by the WB, ADB, JICA, EU, GIZ, KfW, USAID, DFID, CIDA, SDC, SIDA, and DANIDA etc. It has also worked with many public-sector ministries and other clients in different countries.

SSIL is an ISO 9001:2015 certified company and its core of business is the principle of sustainability by design, which is a leading value proposition for clients. The firm has developed an organization enabling clients to draw upon expertise across frontiers in South Asia, Southeast Asia, Central Asia, Europe and Africa. This reflects consultancy of high international standards utilizing SSIL’s multi–dimensional and cross–boundary approach and long–standing professionalism within the international consulting arena. SSIL ensures that all services provided will be of the highest professional quality and integrity. SSIL offers consultancy support across the entire project cycle, from project conception, planning, feasibility and design supervision, implementation and institutional/capacity building.
SSIL is one of the leading development consultancy companies in Bangladesh and has completed over 230 projects for various donors. SSIL has a strong project management background in various sectors. The core competencies of assignments also include Project Preparation, Technical Assistance, Feasibility Assessment, Project Performance Monitoring and Evaluation (PPME), External Monitoring, Outcome Monitoring, Baseline and End Line Surveys, Research, Project Management, Impact Analysis, Project Final Evaluation and Assessments, Project Design, Capacity Development, Training, Building Community Resilience, Policy Analysis etc.

Category: IT/Telecommunication

: Those who are confident in their ability to work under pressure, as well as self-motivated, dynamic, and enthusiastic individuals, are encouraged to apply before the deadline. Any kind of suggestion or lobbying is prohibited.

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