Assistant Engineer - NMC & Tech Support
Job Description
Title: Assistant Engineer - NMC & Tech Support
Company Name: Stardust Telecom Limited
Vacancy: --
Age: at least 22 years
Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
∎ 2 to 4 years
∎ The applicants should have experience in the following business area(s):ISP
Published: 6 Nov 2024
Education:
∎ Bachelor of Science (BSc) in Computer Engineering
Requirements:
Additional Requirements:
∎ Age at least 22 years
∎ Sound knowledge on FTTX, LAN, WAN, Access Point, Wireless Networking
∎ Knowledge and experience with IP, DHCP, DNS, NAT, IPv6, OS, firewall
∎ Should have strong networking knowledge
∎ Training on MTCNA and in-depth hands-on experience on Mikrotik devices will get preference
∎ Good communication skill and teamwork
∎ Able to work in roster schedule including night shift
∎ Must working experience in ISP/IIG
Responsibilities & Context:
∎ Routing and Switching Configuration with Core/Access Network.IP, Core, Backbone managing and configuring.
∎ Taking immediate steps in case of any alert or fault.
∎ Respond to customer requests for technical issue resolution by phone and email.
∎ Advance knowledge of BGP, OSPF, MPLS, STP, RSTP, MSTP.
∎ Configuring and installing various network devices and services.
∎ Monitoring network performance and ensure system availability.
∎ Incoming/Outgoing Call handling for Reseller customer as well as trouble ticket maintaining.
∎ Communicate with Upstream provider and liable vendor to ensure services availability.
∎ Raise trouble tickets to vendors and following up.
∎ Network Documentation maintain with sincerely.
∎ Prepare and Provide Daily/weekly/monthly network performance report.
∎ DDOS Notification closely Monitoring and take initiative step.
∎ Ability of Clients Internal Network Device configuration such as OLT, Switch, Router with different vendor.
∎ Stardust Telecom Ltd. is looking for an Assistant Engineer - NMC & Tech Support for MiME - ISP operations.
∎ Please check the MIME web link for company information. https://www.mimebd.com.
∎ Routing and Switching Configuration with Core/Access Network.IP, Core, Backbone managing and configuring.
∎ Taking immediate steps in case of any alert or fault.
∎ Respond to customer requests for technical issue resolution by phone and email.
∎ Advance knowledge of BGP, OSPF, MPLS, STP, RSTP, MSTP.
∎ Configuring and installing various network devices and services.
∎ Monitoring network performance and ensure system availability.
∎ Incoming/Outgoing Call handling for Reseller customer as well as trouble ticket maintaining.
∎ Communicate with Upstream provider and liable vendor to ensure services availability.
∎ Raise trouble tickets to vendors and following up.
∎ Network Documentation maintain with sincerely.
∎ Prepare and Provide Daily/weekly/monthly network performance report.
∎ DDOS Notification closely Monitoring and take initiative step.
∎ Ability of Clients Internal Network Device configuration such as OLT, Switch, Router with different vendor.
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ Other Benefits: Leave Fare Assistance
∎ Earned Leave Encashment
∎ Professional Development Opportunities
∎ Employee Wellbeing and Engagement Programs
∎ Supportive and Learning-based Work Environment
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Read Before Apply: If your qualifications match the above job description, please apply through bdjobs. Only shortlisted candidates will be called for further assessment. Any personal request will be considered for immediate cancellation of application. STARDUST is an equal opportunity employer and promotes diversity in its workplace.
Company Information:
∎ Stardust Telecom Limited
Application Deadline: 17 Nov 2024
Category: IT/Telecommunication
