Title: Jr. Engineer / Engineer, Customer support, Helpdesk
Company Name: Race Online Limited
Vacancy: 6
Age: Na
Job Location: Dhaka (Tejgaon Industrial Area)
Salary: Negotiable
Experience: --
Published: 2026-06-22
Application Deadline: 2026-07-22
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Incoming call attend and providing all type of service
Abounded call outbound back ensured
Other offline source complaint/query attending
External communication/follow-up for escalated issue
Operation on ticketing system
Daily Report checking / Work on complaint root causes
Area survey outbound call
Training for improvement
Ensure the SLA