Jr. Engineer / Engineer, Customer support, Helpdesk

Job Description

Title: Jr. Engineer / Engineer, Customer support, Helpdesk

Company Name: Race Online Limited

Vacancy: 6

Age: Na

Job Location: Dhaka (Tejgaon Industrial Area)

Salary: Negotiable

Experience: --

Published: 2026-06-22

Application Deadline: 2026-07-22

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

  • Incoming call attend and providing all type of service

  • Abounded call outbound back ensured

  • Other offline source complaint/query attending

  • External communication/follow-up for escalated issue

  • Operation on ticketing system

  • Daily Report checking / Work on complaint root causes

  • Area survey outbound call

  • Training for improvement

  • Ensure the SLA



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication

Similar Jobs