Assistant Admin

Job Description

Title: Assistant Admin

Company Name: Jol Utshob Tours Ltd.

Vacancy: 3

Age: 25 to 35 years

Job Location: Dhaka (GULSHAN 1)

Salary: Tk. 18000 - 20000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator
• Freshers are also encouraged to apply.

• Bachelor/Honors
• Masters

• 1 to 3 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator
• Freshers are also encouraged to apply.

• Age 25 to 35 years

• Strong communication & interpersonal skills (very important for guest handling).

• Convincing and negotiation skills to manage demanding or rude clients.

• Good knowledge of hospitality and tourism industry.

• Ability to work under pressure and manage multiple bookings.

• Problem-solving mindset and patience.

• Basic computer skills (MS Office, Excel, booking systems, email communication).

• Attention to detail and organizational ability.

• Office time 12:00pm to 08:00pm.

• Handle daily communication with guests/clients (inquiries, complaints, follow-ups).

• Book hotel accommodations and travel services across Bangladesh and international destinations.

• Maintain updated knowledge of popular hotels in domestic as well as global destinations.

• Coordinate with hotels, resorts, and travel partners to ensure availability and best rates.

• Prepare travel itineraries based on client preferences and budget.

• Handle client complaints and difficult situations professionally.

• Maintain booking records, invoices, and administrative documentation.

• Updating personnel records, managing HR databases, and preparing employment contracts.

• Ensure timely confirmations and updates to clients.

• Processing monthly salary inputs, monitoring daily attendance, and handling leave/time-off requests.