Job Description
Title: Air Ticketing and Reservation Officer
Company Name: Global Assistant Ltd.
Vacancy: 3
Job Location: Dhaka (Moghbazaar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 3 year(s)
Job Context:
∎ Our renowned IATA leading company is searching for experienced dynamic & passionate candidates for the position of Air Ticketing & Reservation. We appreciate you taking the time to review the list of qualifications and to apply for the position.
∎ We are looking for an energetic, well qualified in Travel & Airlines industry to join our team and support about the IATA, GDS, Airline Rules & regulations. Daily operations of ticketing and Travel Management.
∎ Location: Moghbazar, Dhaka
Job Responsibilities:
∎ Making travel itinerary with flights, hotels & other travel services
∎ Book flights, hotels & tour packages with different online systems
∎ Issuing Air Ticket, Re-Issuance, Refund processing and void related issues
∎ Telling details about our service to clients by phone calls/email/online communication/face to face..
∎ IATA related service. Operate GDS systems (Galileo, Sabre, Amadeus and Others online ticketing system) to issue
∎ Domestic, International and offline tickets.
∎ Coordinating and resolving issues like ticket re-route, re- schedule, re- issue, refund etc.
∎ Excellent at dealing with clients over phone and providing necessary information to ensure customer satisfaction around the clock.
∎ Listen and understand customer query and provide quick support on the required topic.
∎ Have updated knowledge about airline rules & policies.
∎ Keep sales records & report sales information monthly.
∎ Have destination knowledge about foreign countries
∎ Be polite, active & responsible with your duties
∎ Work with BSP/IATA related operation is must.
∎ Maintain sales records & report sales information monthly
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ Skills Required: Air Ticketing and Visa processing., Reservation/ Ticketing
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):Holiday Packages, Tour Operator, Travel Agency, Visa Consultancy, Visa Processing
∎ Sound knowledge in English ( both written & oral)
Salary: Tk. 20000 - 40000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 12 Jan 2024
Company Information:
∎ 13 Dec 2023
∎ Global Assistant Ltd.
Category: Hospitality/ Travel/ Tourism
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