Air Ticket Reservation Officer

Job Description

Title: Air Ticket Reservation Officer

Company Name: Trip Designer

Vacancy: 2

Age: 20 to 35 years

Job Location: Dhaka (Badda)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service

• Bachelor degree in any discipline

• 1 to 2 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service

• Age 20 to 35 years

• 1–2 years of experience in air ticket reservation/issuance (preferred).
• Good knowledge of GDS/airline reservation systems (Amadeus, Galileo, Sabre, or similar) will be an advantage.
• Strong communication skills in both Bangla and English (written & spoken).
• Ability to handle clients professionally through phone, email, and WhatsApp.
• Attention to detail and ability to ensure accuracy in bookings.
• Basic computer knowledge (MS Office, Email, and Internet browsing).
• Must be smart, punctual, and responsible.
• Ability to work under pressure and meet deadlines.

Trip Designer is looking for a smart, responsible, and customer-focused individual to join our team as an Air Ticket Reservation Officer.

Key Responsibilities:

• Manage both domestic and international flight bookings and reservations.
• Communicate with clients via phone, email, and WhatsApp in a professional manner.
• Provide accurate fare quotations, issue tickets, and handle reissues or cancellations as required.
• Ensure accuracy in all bookings and maintain a high level of customer satisfaction.
• Maintain proper records of daily sales and prepare reports for management.

• Mobile bill,Tour allowance,Performance bonus
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Unlimited Tea and Coffee

• Daily Snacks

• Friendly Environment