Title: Agent, Community Engagement
Company Name: Asiatic Marketing Communications Limited
Vacancy: 15
Age: 20 to 30 years
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
Published: 2025-08-12
Application Deadline: 2025-08-31
Education:
Experience in telecommunications is mostly preferred.
Good written and typing skills.
Must be dedicated, hardworking, and service-oriented.
Preferred experience in telecommunications.
Typing speed of 25+ WPM in both Bangla and English.
Strong command over both Bangla and English.
As an Agent, your primary responsibilities will include managing queries on various social media platforms for reputed brands.
Manage customer queries on various social media platforms for reputed brands.
Provide accurate, real-time information through non-voice communication channels.
Ensure customer satisfaction by delivering excellent support.
Should have the capability to ensure quality customer service.
Must be knowledgeable about Facebook (social media), email & web chat.
Assists customers effectively by solving customer Complaints.
Provides customers with additional information or explains the service.
15 days of product and soft skills free training.
| University | Percentage (%) |
|---|---|
| National University | 6.83% |
| Jahangirnagar University | 2.73% |
| East West University | 2.19% |
| University of Chittagong | 2.19% |
| North South University | 2.19% |
| BRAC University | 1.64% |
| Govt. Titumir College | 1.64% |
| University of Dhaka | 1.37% |
| American International University Bangladesh (AIUB) | 1.37% |
| Jagannath University | 1.37% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 84.70% |
| 31-35 | 9.56% |
| 36-40 | 3.55% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 43.99% |
| 20K-30K | 43.44% |
| 30K-40K | 7.92% |
| 40K-50K | 3.28% |
| 50K+ | 1.37% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 42.62% |
| 0.1 - 1 years | 18.03% |
| 1.1 - 3 years | 19.13% |
| 3.1 - 5 years | 9.02% |
| 5+ years | 11.20% |