Agent, Community Engagement

Job Description

Title: Agent, Community Engagement

Company Name: Asiatic Marketing Communications Limited

Vacancy: 15

Age: 20 to 30 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

Published: 2025-08-12

Application Deadline: 2025-08-31

Education:

    • Diploma
    • Bachelor/Honors


Requirements:

Skills Required:

Additional Requirements:
  • Age 20 to 30 years
  • Experience in telecommunications is mostly preferred.

  • Good written and typing skills.

  • Must be dedicated, hardworking, and service-oriented.

  • Preferred experience in telecommunications.

  • Typing speed of 25+ WPM in both Bangla and English.

  • Strong command over both Bangla and English.



Responsibilities & Context:

As an Agent, your primary responsibilities will include managing queries on various social media platforms for reputed brands.  

  • Manage customer queries on various social media platforms for reputed brands.

  • Provide accurate, real-time information through non-voice communication channels.

  • Ensure customer satisfaction by delivering excellent support.

  • Should have the capability to ensure quality customer service.     

  • Must be knowledgeable about Facebook (social media), email & web chat.

  • Assists customers effectively by solving customer Complaints.     

  • Provides customers with additional information or explains the service. 



Job Other Benifits:

    15 days of product and soft skills free training.



Employment Status: Contractual

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Media/Advertisement/Event Mgt.

Interested By University

University Percentage (%)
National University 6.83%
Jahangirnagar University 2.73%
East West University 2.19%
University of Chittagong 2.19%
North South University 2.19%
BRAC University 1.64%
Govt. Titumir College 1.64%
University of Dhaka 1.37%
American International University Bangladesh (AIUB) 1.37%
Jagannath University 1.37%

Interested By Age Range

Age Range Percentage (%)
20-30 84.70%
31-35 9.56%
36-40 3.55%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 43.99%
20K-30K 43.44%
30K-40K 7.92%
40K-50K 3.28%
50K+ 1.37%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 42.62%
0.1 - 1 years 18.03%
1.1 - 3 years 19.13%
3.1 - 5 years 9.02%
5+ years 11.20%

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