Agent, Community Engagement

Job Description

Title: Agent, Community Engagement

Company Name: Asiatic Marketing Communications Limited

Vacancy: 10

Age: 20 to 30 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

Published: 2025-01-05

Application Deadline: 2025-01-15

Education:

    • Diploma
    • Bachelor/Honors


Requirements:

Skills Required:

Additional Requirements:
  • Age 20 to 30 years
  • Experience in telecommunications is mostly preferred.

  • Good written and typing skills.

  • Dedication and hardworking attitude.

  • Preferred experience in telecommunications.

  • Typing speed of 25+ WPM in both Bangla and English.



Responsibilities & Context:

As an Agent, your primary responsibilities will include managing queries on various social media platforms for reputed brands.  

  • Query Management in different social media platforms for reputed brands.

  • Provide updated information to the customers through non-voice channels.

  • Ensure customer satisfaction by providing excellent service.

  • Should have the capability to ensure quality customer service.     

  • Must be knowledgeable about Facebook (social media), email & web chat.

  • Assists customers effectively by solving customer Complaints.     

  • Provides customers additional information or explains service. 



Job Other Benifits:

    15 days of product and soft skills free training.



Employment Status: Contractual

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Media/Advertisement/Event Mgt.

Interested By University

University Percentage (%)
National University 6.81%
University of Dhaka 4.33%
Daffodil International University (DIU) 3.41%
North South University 3.10%
Jagannath University 2.48%
Jahangirnagar University 2.17%
Dhaka International University 2.17%
Bangladesh University of Business and Technology 1.86%
Southeast University 1.55%
Northern University Bangladesh 1.55%

Interested By Age Range

Age Range Percentage (%)
20-30 78.33%
31-35 17.03%
36-40 3.10%
40+ 1.24%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 50.77%
20K-30K 37.77%
30K-40K 4.95%
40K-50K 3.10%
50K+ 3.41%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 36.22%
0.1 - 1 years 13.62%
1.1 - 3 years 22.60%
3.1 - 5 years 12.07%
5+ years 15.48%

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