Title: Agent, Community Engagement
Company Name: Asiatic Marketing Communications Limited
Vacancy: 10
Age: 20 to 30 years
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
Published: 2025-01-05
Application Deadline: 2025-01-15
Education:
Experience in telecommunications is mostly preferred.
Good written and typing skills.
Dedication and hardworking attitude.
Preferred experience in telecommunications.
Typing speed of 25+ WPM in both Bangla and English.
As an Agent, your primary responsibilities will include managing queries on various social media platforms for reputed brands.
Query Management in different social media platforms for reputed brands.
Provide updated information to the customers through non-voice channels.
Ensure customer satisfaction by providing excellent service.
Should have the capability to ensure quality customer service.
Must be knowledgeable about Facebook (social media), email & web chat.
Assists customers effectively by solving customer Complaints.
Provides customers additional information or explains service.
15 days of product and soft skills free training.
| University | Percentage (%) |
|---|---|
| National University | 6.81% |
| University of Dhaka | 4.33% |
| Daffodil International University (DIU) | 3.41% |
| North South University | 3.10% |
| Jagannath University | 2.48% |
| Jahangirnagar University | 2.17% |
| Dhaka International University | 2.17% |
| Bangladesh University of Business and Technology | 1.86% |
| Southeast University | 1.55% |
| Northern University Bangladesh | 1.55% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 78.33% |
| 31-35 | 17.03% |
| 36-40 | 3.10% |
| 40+ | 1.24% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 50.77% |
| 20K-30K | 37.77% |
| 30K-40K | 4.95% |
| 40K-50K | 3.10% |
| 50K+ | 3.41% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 36.22% |
| 0.1 - 1 years | 13.62% |
| 1.1 - 3 years | 22.60% |
| 3.1 - 5 years | 12.07% |
| 5+ years | 15.48% |