Agent, Community Engagement

Job Description

Title: Agent, Community Engagement

Company Name: Asiatic Marketing Communications Limited

Vacancy: 15

Age: 20 to 30 years

Job Location: Dhaka (Banani)

Salary: --

Experience:

Published: 2026-04-05

Application Deadline: 2026-04-30

Education:

    • Diploma
    • Bachelor/Honors


Requirements:

Skills Required:

Additional Requirements:
  • Age 20 to 30 years
  • Experience in telecommunications is mostly preferred.

  • Good written and typing skills.

  • Must be dedicated, hardworking, and service-oriented.

  • Preferred experience in telecommunications.

  • Typing speed of 25+ WPM in both Bangla and English.

  • Strong command over both Bangla and English.



Responsibilities & Context:

As an Agent, your primary responsibilities will include managing queries on various social media platforms for reputed brands.  

  • Manage customer queries on various social media platforms for reputed brands.

  • Provide accurate, real-time information through non-voice communication channels.

  • Ensure customer satisfaction by delivering excellent support.

  • Should have the capability to ensure quality customer service.     

  • Must be knowledgeable about Facebook (social media), email & web chat.

  • Assists customers effectively by solving customer Complaints.     

  • Provides customers with additional information or explains the service. 



Job Other Benifits:

    15 days of product and soft skills free training.



Employment Status: Contractual

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Media/Advertisement/Event Mgt.

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