Accounts & Support Executive

Job Description

Title: Accounts & Support Executive

Company Name: Rarona International (pvt) Ltd.

Vacancy: 2

Age: at least 18 years

Location: Dhaka (Khilgaon)

Salary: Tk. 12000 - 24000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Telecommunication

Published: 5 Feb 2024

Education:
∎ Diploma, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at least 18 years

Responsibilities & Context:
∎ Practice speaking with a clear accent and communicating on the telephone
∎ Manage high call volumes, providing information and directing inquiries.
∎ Monitor and respond to social media messages, engaging with the online community.
∎ Schedule and confirm appointments, ensuring operational efficiency.
∎ Understand laser and aesthetics services, addressing client queries accurately.
∎ Handle client registrations efficiently.
∎ Collaborate with sales and marketing for phone promotions.
∎ Respond promptly to voicemail and email inquiries with detailed information.
∎ Providing remote and onsite technical supports to the clients inside or outside Dhaka.
∎ Create Daily, weekly reports and presentations to effectively communicate current
∎ Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system.
∎ Bill entry Daily weakly & Monthly Report
∎ Mentality as 24X7 for emergency situations.

Required Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Khilgaon)

Apply Procedure:

Walk in Interview:
∎ When call interview date

Company Information:
∎ Rarona International (pvt) Ltd.
∎ 14 Nandipara Main Road (Chapa Khana), Khilgaon, Dhaka

Address::
∎ 14 Nandipara Main Road (Chapa Khana), Khilgaon, Dhaka

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 5 Feb 2024

Category: IT/Telecommunication