Travel Agency Sales & Reservation Executive (Female)

Job Description

Title: Travel Agency Sales & Reservation Executive (Female)

Company Name: Tourgull

Vacancy: 2

Age: 20 to 35 years

Job Location: Dhaka (DOHS Mohakhali)

Salary: Tk. 20000 - 35000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing, Travel Startup

Published: 2025-10-28

Application Deadline: 2025-11-07

Education:

Requirements:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing, Travel Startup

Skills Required: Customer Comuunication,Customer Service,Customer Support,GDS (GalileoTravelport,Good comunication skill,Sales target, Customer Service,Smart and Dynamic,Tour and Travel Agency,Travel and Tourism,Travel management

Additional Requirements:

• Age 20 to 35 years
• Only Female

• At least 1–2 years of relevant experience in the Travel & Tourism industry
• Experience with Galileo(Travel port)or Sabre is mandatory
• Strong communication and interpersonal skills
• Good command of spoken and written English & Bangla
• Professional and confident personality
• Basic computer proficiency (MS Office, Email, Social Media)
• Visa support skill
• Tour Package creating skills

Responsibilities & Context:

Tourgull is a fast-growing travel and tourism company in Bangladesh offering air tickets, hotel bookings, tour packages, visa assistance, and customized travel solutions. We are looking for a smart, confident, and customer-oriented female executive to join our dynamic sales and reservation team.

Job Description:

• Manage air ticket bookings, re-issuance, refunds, and itinerary changes using Galileo (Travelport) and Sabre GDS systems.
• Handle fare calculations, seat confirmations, and PNR management with accuracy and professionalism.
• Process and support visa applications, including e-Visa submissions, documentation, and client guidance.
• Maintain familiarity with OTA (Online Travel Agency) portals such as Airlie's portal & our partner portal and others for hotel and package coordination. Like: Expedia, Booking.com, Agora, k look or get your guide.
• Respond promptly to client inquiries and deliver complete travel solutions — from consultation to booking and post-sale service.
• Provide detailed travel advice, customized itineraries, and package recommendations based on client requirements.
• Communicate effectively via phone, email, WhatsApp, and social media to approach, engage, and convert potential customers.
• Organize and manage client files, ensuring all bookings, payments, and travel documents are properly recorded.
• Maintain customer satisfaction through excellent sales and after-sales service.
• Achieve monthly sales and booking targets.
• Promote tour packages, hotel deals, flight offers, and visa assistance to achieve sales targets and maintain customer satisfaction.

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Hospitality/ Travel/ Tourism