Job Description

Title: Trainer, Honor Bangladesh

Company Name: Smart Technologies (BD) Ltd

Vacancy: 01

Location: Anywhere in Bangladesh

Maximum Salary: Negotiable

Experience:
∎ 2 to 4 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Software Company, IT Enabled Service

Published: 9 Oct 2024

Education:
∎ Bachelor of Business Administration (BBA)

Requirements:

Additional Requirements:
∎ Technical certifications in mobile phone technology are a plus.
∎ 2-4 years of experience as a trainer, preferably in the mobile phone, consumer electronics, or telecom industry.
∎ Proven track record in delivering effective training programs and facilitating workshops.
∎ In-depth knowledge of mobile phone/device technology, operating systems (iOS, Android, others.) and current industry trends.
∎ Excellent presentation and public speaking skills with the ability to engage and motivate participants.
∎ Strong interpersonal skills, with the ability to build relationships and communicate effectively with various stakeholders.
∎ An ability to simplify technical information and deliver it in a clear and concise manner.
∎ Familiarity with adult learning principles and training methodologies.
∎ Proficiency in Microsoft Office (PowerPoint, Excel, Word) and other presentation tools.
∎ Willingness to travel to any part of Bangladesh for on-site training sessions.
∎ A flexible and adaptable approach to meet the diverse needs of different trainees.
∎ Technical certifications in mobile phone technology are a plus.
∎ 2-4 years of experience as a trainer, preferably in the mobile phone, consumer electronics, or telecom industry.
∎ Proven track record in delivering effective training programs and facilitating workshops.
∎ In-depth knowledge of mobile phone/device technology, operating systems (iOS, Android, others.) and current industry trends.
∎ Excellent presentation and public speaking skills with the ability to engage and motivate participants.
∎ Strong interpersonal skills, with the ability to build relationships and communicate effectively with various stakeholders.
∎ An ability to simplify technical information and deliver it in a clear and concise manner.
∎ Familiarity with adult learning principles and training methodologies.
∎ Proficiency in Microsoft Office (PowerPoint, Excel, Word) and other presentation tools.
∎ Willingness to travel to any part of Bangladesh for on-site training sessions.
∎ A flexible and adaptable approach to meet the diverse needs of different trainees.

Responsibilities & Context:
∎ Job Summary:
∎ Product Training:Conduct comprehensive training programs on mobile devices features, specifications and technologies for internal sales teams and external partners.Ensure trainees are well-versed in the product lineup, including new product launches, software updates and technical capabilities.
∎ Sales & Soft Skills Training:Train sales and retail team on effective selling techniques, customer engagement, and objection handling to enhance the overall customer experience.Equip participants with soft skills such as communication, negotiation and conflict resolution to improve their sales performance.
∎ Conduct Training:Conduct in-person and virtual training sessions, workshops and seminars for teams, distributors and retailers.Utilize a variety of training/teaching methods (presentations, role-playing, interactive sessions, etc.) to ensure effective knowledge transfer.
∎ Training Materials Development:Create and update training materials, including manuals, product guides, presentations and e-learning modules to ensure they are relevant and aligned with product launches and market trends.Customize training content to suit different audiences, such as technical teams, retail teams and sales personnel.
∎ Assessment & Feedback:Evaluate the effectiveness of training programs through assessments, feedback, and practical demonstrations.Provide regular feedback to participants and track their progress, identifying areas for improvement and additional training needs.
∎ Market & Product Knowledge:Stay updated on the latest mobile phone/device technologies, market trends, and competitor products to ensure training content remains current and competitive.Regularly communicate with product development and marketing teams to understand product roadmaps and ensure alignment in training.
∎ Reporting & Documentation:Maintain accurate records of training sessions, attendance, and trainee performance.Prepare and submit regular reports on training activities, outcomes, and areas of improvement. Pre & Post training assessments after each training.
∎ Job Summary:
∎ Honor Bangladesh is looking for skilled and passionate Trainer to join our team. The Trainer will be responsible for delivering training sessions to sales teams, channel partners and other stakeholders, having adequate knowledge & skills to drive sales and maintain service excellence. As a lifelong learner, the ideal candidate should have a deep understanding of mobile device technology, exceptional communication skills and a passion for continuous development.
∎ Product Training:Conduct comprehensive training programs on mobile devices features, specifications and technologies for internal sales teams and external partners.Ensure trainees are well-versed in the product lineup, including new product launches, software updates and technical capabilities.
∎ Sales & Soft Skills Training:Train sales and retail team on effective selling techniques, customer engagement, and objection handling to enhance the overall customer experience.Equip participants with soft skills such as communication, negotiation and conflict resolution to improve their sales performance.
∎ Conduct Training:Conduct in-person and virtual training sessions, workshops and seminars for teams, distributors and retailers.Utilize a variety of training/teaching methods (presentations, role-playing, interactive sessions, etc.) to ensure effective knowledge transfer.
∎ Training Materials Development:Create and update training materials, including manuals, product guides, presentations and e-learning modules to ensure they are relevant and aligned with product launches and market trends.Customize training content to suit different audiences, such as technical teams, retail teams and sales personnel.
∎ Assessment & Feedback:Evaluate the effectiveness of training programs through assessments, feedback, and practical demonstrations.Provide regular feedback to participants and track their progress, identifying areas for improvement and additional training needs.
∎ Market & Product Knowledge:Stay updated on the latest mobile phone/device technologies, market trends, and competitor products to ensure training content remains current and competitive.Regularly communicate with product development and marketing teams to understand product roadmaps and ensure alignment in training.
∎ Reporting & Documentation:Maintain accurate records of training sessions, attendance, and trainee performance.Prepare and submit regular reports on training activities, outcomes, and areas of improvement. Pre & Post training assessments after each training.

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Medical allowance
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Company Information:
∎ Smart Technologies (BD) Ltd
∎ Jahir Smart Tower, 205/1-205/1/A, West Kafrul, Begum Rokeya Sharani, Mirpur, Dhaka
∎ IT Product Sales & Distribution, National Distributor of Huawei Mobile, Enterprise Solutions, Security & Surveillance, Software, Stationery Goods, Properties, Lenovo Mobile and Motorola Mobile etc

Address::
∎ Jahir Smart Tower, 205/1-205/1/A, West Kafrul, Begum Rokeya Sharani, Mirpur, Dhaka
∎ IT Product Sales & Distribution, National Distributor of Huawei Mobile, Enterprise Solutions, Security & Surveillance, Software, Stationery Goods, Properties, Lenovo Mobile and Motorola Mobile etc

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Oct 2024

Category: Marketing/Sales