Title: Trainee Executive
Company Name: Suvastu Properties Ltd.
Vacancy: 2
Age: 24 to 28 years
Job Location: Dhaka (GULSHAN 1)
Salary: Tk. 18000 - 20000 (Monthly)
Experience:
Excellent communication skills, Good grasp on English and Bangla language.
Ability to work well under pressure.
Must have good fluency and clear pronunciation in both Bangla and English language.
Candidates with experience in any companies/ agencies in the telemarketing or customer care sector will be given preference.
Context:
Applications from eligible candidates with experience in Telemarketing, Digital Marketing, and Customer Support will be given preference.
This is a full-time, permanent position, and the candidate must be able to perform the assigned job responsibilities.
Applicants must be professional and in sound mental and physical condition to apply for this position.
Job Responsibilities:
Conduct telemarketing calls to prospective clients from various sources with set targets.
Source clients/prospects from various online and offline mediums.
Maintain comprehensive up-to-date knowledge about all products.
Serve as an information source on product features and amenities, both in hard copy and soft copy formats. Assist the sales department with client communication if required.
Convey organizational values through telemarketing in terms of voice, approach, and information.
Maintain and update customer databases. Maintain data sheet of all client interactions.
Handle client queries across all communication channels (Facebook comments, Messenger, WhatsApp, Email, LinkedIn) in a timely manner.
Maintain the Master List of Client Queries.
Work closely with the call auditor to assist in lead assignment in CRM and report making.
Any tasks assigned by the Top Management and/ or Departmental Head as per Organizational Policy.
Mobile bill
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 2
Conveyance Bill.
Contributory Welfare Fund after Probation Period.
Other benefits & facilities will be provided as per existing company policy.
| University | Percentage (%) |
|---|---|
| National University | 9.61% |
| University of Dhaka | 4.63% |
| American International University Bangladesh (AIUB) | 3.20% |
| Independent University, Bangladesh | 2.49% |
| Dhaka College | 2.14% |
| Jagannath University | 1.78% |
| University of Chittagong | 1.78% |
| Sonargaon University | 1.78% |
| Jahangirnagar University | 1.78% |
| Dhaka International University | 1.42% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.92% |
| 31-35 | 11.39% |
| 36-40 | 3.91% |
| 40+ | 0.36% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 82.08% |
| 20K-30K | 16.13% |
| 30K-40K | 1.43% |
| 40K-50K | 0.36% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 39.86% |
| 0.1 - 1 years | 13.17% |
| 1.1 - 3 years | 22.78% |
| 3.1 - 5 years | 8.90% |
| 5+ years | 15.30% |