Tour Package Executive

Job Description

Title: Tour Package Executive

Company Name: TBD HOLIDAYS

Vacancy: --

Age: 18 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2024-10-01

Application Deadline: 2024-10-29

Education:

Requirements:

Skills Required: Tour and Travel Agency,Tour and Travel visa,Tour Package,Travel and Tourism,Work as a travel agency or relevant work

Additional Requirements:

• Age 18 to 35 years

• Excellent knowledge about reservation & ticketing (preferred knowledge in galileo),
• Experience in web based airlines reservation systems.

Job Location: House# 59, Block#C, Rd Number 4, 4th Floor, Huda Apartment, Dhaka 1213, Dhaka, Bangladesh

Responsibilities:

• Customer Consultation: Work closely with clients to understand their travel preferences and recommend suitable travel packages.
• Sales and Promotion: Promote and sell travel packages through digital platforms, direct communication, and marketing campaigns to boost customer engagement and sales.
• Coordinate Tour Operations: Ensure the smooth execution of tours by coordinating with vendors and resolving any operational issues.
• Pricing and Budgeting: Manage package pricing, create budgets, and offer upselling opportunities for additional services such as travel insurance or visa assistance.
• Documentation: Oversee bookings, confirmations, and payment processes.
• Assist clients with necessary travel documentation such as visas and insurance.
• Client Relationship Management : Build and maintain long term relationships with clients to ensure a high level of satisfaction and repeat business.
• Ticketing: issue, re-issue, refund and manage flight tickets, and adherence to booking policies.
• Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone, email, or chat.
• Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.
• Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash.
• Customer feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.
• Long term relationship buildup with client for future business.
• Any other job assigned by top management.
• Take initiatives to achieve the sales & collection target of the company.
• Plan and produce a tactical sales call plan each week with an update of the previous week.
• Multi-functional skill is pre-requisite criteria for this position

• T/A,Mobile bill,Tour allowance,Performance bonus,Profit share
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2
Salary review as per company policy. Competitive salary with performance based bonuses. Professional development and training opportunities. Friendly and supportive work environment. Opportunity to grow within the company.