Ticket And Visa Officer - Tour And Travels

Job Description

Title: Ticket And Visa Officer - Tour And Travels

Company Name: ASR TRAVEL

Vacancy: 1

Age: 21 to 38 years

Job Location: Sylhet (Sylhet Sadar)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Travel Agency, Tour Operator, Immigration/Visa Processing

• 1 to 5 years
• The applicants should have experience in the following business area(s): Travel Agency, Tour Operator, Immigration/Visa Processing

• Age 21 to 38 years

We are looking for an experienced and detailed-oriented Ticket and Visa Officer to join our team in Sylhet Sadar. The ideal candidate will manage air ticketing, process visa applications, and assist clients with tailored travel packages and itinerary planning.

Key Responsibilities

• Ticketing & Booking: Issue, re-issue, re-issue date changes, and cancel air tickets using standard Global Distribution Systems (GDS) such as Sabre, Amadeus, or Galileo.

• Visa Processing: Check client document requirements, fill out visa application forms correctly, assemble submission files, and liaise with embassy/consulate guidelines.

• Client Advisory: Provide clear, accurate information to clients regarding flight schedules, fares, visa policies, travel insurance, and passport requirements.

• Itinerary Planning: Create customized travel itineraries and tour packages based on client budgets and preferences.

• Customer Support: Handle phone, email, and walk-in client queries promptly, maintaining high customer satisfaction and following up on pending files.