Job Description
Title: System Administrator (Operation & Maintenance of Server, Storage & Service Desk System)
Company Name: Intellier Limited
Vacancy: 1
Location: Patuakhali
Salary: Negotiable
Experience:
∎ 4 to 8 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service
Published: 14 May 2025
Education:
∎ Bachelor of Science (BSc)
∎ Bachelor in CSE/CS/IT/ICT/ETE/ EEE or equivalent. Must provide a copy of the relevant bachelor’s certificate
Requirements:
Additional Requirements:
∎ 4 to 5 years
∎ The applicants should have experience in the following business area(s): Retail Store, IT Enabled Service, Garments, Buying House, Pharmaceutical/Medicine Companies, Real Estate, Group of Companies, Garments Accessories, Sweater Industry
∎ At least one Vendor Certification on Server or Storage (Dell/HP/Cisco/NetApp/Equivalent). Must
∎ provide a copy of the vendor certification
∎ A sound knowledge of server hardware, OS (Unix, Linux, Windows), management tools and diagnostics
∎ Full awareness of cyber security standards and best practice
∎ Diagramming Software packages: Smart Draw, MS Visio, etc.
∎ Advanced level skills in MS PowerPoint and MS Excel
∎ Experience
∎ Additional Requirements
Responsibilities & Context:
∎ Install and configure computer hardware, networks, operating systems, and applications (desktops and servers)
∎ Troubleshoot system and network problems and diagnose and solve hardware/software faults
∎ Provide training for knowledge transfer and capacity building of client staff and end users
∎ Replace hardware and parts as required
∎ Repair a fault or set up a system following diagrams and written instructions
∎ Software license management, User account management, and role-based access control (RBAC) in enterprise applications
∎ Manage backups of all systems ensuring that they run successfully and manage rotation of backups off-site for safe storage
∎ Update systems and servers regularly with approved software updates
∎ Responsible for capacity, storage planning, and database performance
∎ Maintain, configure, and ensure reliable operation of servers, storage, and virtual machines
∎ Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
∎ Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
∎ Responsible for capacity, storage planning, and database performance
∎ Ensure power backup, disk backup, and data recovery
∎ Record Technical description of the infrastructure service system
∎ Prepare a user manual by describing the current Infrastructure Architecture
∎ Record and classify received incident and undertake an immediate effort in order to escalate as quickly as possible to resolve following the escalation matrix
∎ Ensure that Incidents assigned to their Support Groups are resolved and that service is restored
∎ Keep users informed about their incident status at agreed intervals
∎ Verify resolution with end-users and resolve assigned Incidents
∎ Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.)
∎ Escalate Major Incidents to the senior management forum Ensures reactive and proactive management of IT problems and known errors.
∎ Any other task as assigned by the appropriate authority
∎ Job Responsibilities
Skills & Expertise:
Compensation & Other Benefits:
∎ Employment Type: Contractual (1 year); Renewable annually based on performance and fund availability.
∎ Remuneration: Negotiable
∎ Festival Bonus: 2 (100% of Basic Salary) (length of service at least 6-month on the job to be eligible)
∎ Accommodation: Single-room with attached bath and full furnished accommodation within port premise (Officers' Dormitory) is available on payment (Tk 3,000 per month).
∎ Food: Dining facility on payment (Ground floor Officers' Dormitory).
∎ Medical: Free doctor's consultation for the incumbent.
∎ Gymnasium: Ground floor Officers' Dormitory
∎ TA/DA
∎ Honorarium as Trainer
∎ Yearly increment
∎ 2 weekends (Friday & Saturday)
∎ Training & Certification
∎ Compensation & Benefits
∎ Employment Type: Contractual (1 year); Renewable annually based on performance and fund availability.
∎ Remuneration: Negotiable
∎ Festival Bonus: 2 (100% of Basic Salary) (length of service at least 6-month on the job to be eligible)
∎ Other benefits:
∎ Accommodation: Single-room with attached bath and full furnished accommodation within port premise (Officers' Dormitory) is available on payment (Tk 3,000 per month).
∎ Food: Dining facility on payment (Ground floor Officers' Dormitory).
∎ Medical: Free doctor's consultation for the incumbent.
∎ Gymnasium: Ground floor Officers' Dormitory
∎ TA/DA
∎ Honorarium as Trainer
∎ Yearly increment
∎ 2 weekends (Friday & Saturday)
∎ Training & Certification
Workplace:
∎ Work at office
Employment Status: Contractual
Gender:
∎ Only Male
Job Location: Patuakhali
Company Information:
∎ Intellier Limited
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 13 Jun 2025
Category: IT/Telecommunication
