Operations Manager

Job Description

Title: Operations Manager

Company Name: Dynamic Solution Innovators Limited

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• At least 12 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service

Minimum 12+ years of experience in operations management or a similar role, preferably in Software Industry

• At least 12 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service

• Proven track record of managing operational processes and leading teams

• Strong understanding of operational workflows, supply chain basics, and performance metrics

• Excellent problem-solving and decision-making abilities

• Strong leadership, communication, and interpersonal skills

• Strong people development skills

• Experience in solution-based or innovation-driven organizations

• Demonstrated experience with budget management and cost control

• Knowledge of ERP systems and automation tools

• Familiarity with quality management systems and compliance standards

• Strong organizational and time management skills

• Analytical mindset with attention to detail

• Ability to work under pressure and manage multiple priorities

• Proactive and solution-oriented approach

Description

Dynamic Solution Innovators (DSi) is a software company providing software development services since 2001 to clients across Bangladesh and various international markets. With a team of 270+ professionals, we have delivered impactful solutions in the education, finance, logistics, and government sectors.

We are seeking a results-driven and detail-oriented Operations Manager to oversee and optimize our day-to-day operational functions at DSi. This key management position will be responsible for ensuring operational efficiency, implementing process improvements, and supporting the execution of our business strategy.

Responsibilities

• Manage daily operations across various departments, ensuring smooth workflow, adherence to compliance, quality standards and timely delivery of products/services

• Analyze internal operations to identify, develop and implement solutions to streamline operations, and introduce best practices that enhance productivity and reduce costs

• Leading and supervising operation team, you will foster a collaborative and productive work environment. This involves scheduling, training team members, conducting performance evaluations, and ensuring team adherence to company policies and procedures.

• Oversee the allocation and utilization of resources including materials, equipment, and personnel to ensure optimal efficiency

• Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts

• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders

• Prepare different types of operational and management reports

• Work with some of the best and most experienced talents in the country.

• In-campus free lunch and snacks.

• Medical Coverage Benefit

• Festival Bonus: 2

• Weekly holidays: 2

• Supportive, learning-friendly environment