Support Engineer

Job Description

Title: Support Engineer

Company Name: Telebangla Communications Limited

Vacancy: --

Age: 22 to 32 years

Location: Dhaka (DOHS Mirpur)

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 1 Feb 2025

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Electrical & Electronic Engineering, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering

Requirements:

Additional Requirements:
∎ Age 22 to 32 years
∎ IP telephony knowledge (Configuration & maintenance of Voice & SMS Services).
∎ Working experience in Telecommunication/ IPTSP is preferred.
∎ Sound knowledge and experience on IP routing (BGP, OSPF etc.).
∎ Experience with Cisco, Juniper, Mikrotik routers and switches.
∎ Ability to work under stress to achieve KPI.
∎ Ability to work at Roaster or Night Shift.
∎ IP telephony knowledge (Configuration & maintenance of Voice & SMS Services).
∎ Working experience in Telecommunication/ IPTSP is preferred.
∎ Sound knowledge and experience on IP routing (BGP, OSPF etc.).
∎ Experience with Cisco, Juniper, Mikrotik routers and switches.
∎ Ability to work under stress to achieve KPI.
∎ Ability to work at Roaster or Night Shift.

Responsibilities & Context:
∎ Implementing, Managing and troubleshooting Telecommunication and Data Network.
∎ Perform day-to-day operation of IP and TDM based Telecom Network.
∎ Network Monitoring & Troubleshooting using proper tools.
∎ Configure, Troubleshooting and installation of Transmission Equipment.
∎ End user Problem solving related to service.
∎ Recommend changes and implement to improve system health, system performance and Network Security.
∎ Configure and manage servers (Mail server, Web server, DNS, MRTG etc.) in Linux and Windows environment.
∎ Managing SOP and other Documents.
∎ Reporting of Network Activities, Events & Resources.
∎ Any other tasks assigned by the management time to time regarding Telecom & Data Projects.
∎ Implementing, Managing and troubleshooting Telecommunication and Data Network.
∎ Perform day-to-day operation of IP and TDM based Telecom Network.
∎ Network Monitoring & Troubleshooting using proper tools.
∎ Configure, Troubleshooting and installation of Transmission Equipment.
∎ End user Problem solving related to service.
∎ Recommend changes and implement to improve system health, system performance and Network Security.
∎ Configure and manage servers (Mail server, Web server, DNS, MRTG etc.) in Linux and Windows environment.
∎ Managing SOP and other Documents.
∎ Reporting of Network Activities, Events & Resources.
∎ Any other tasks assigned by the management time to time regarding Telecom & Data Projects.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (DOHS Mirpur)

Company Information:
∎ Telebangla Communications Limited
∎ House - 620 & 622, Road - 09, Mirpur DOHS, Dhaka - 1216
∎ BTRC Licensed Nationwide ISP & IPTSP

Address::
∎ House - 620 & 622, Road - 09, Mirpur DOHS, Dhaka - 1216
∎ BTRC Licensed Nationwide ISP & IPTSP

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Mar 2025

Category: IT/Telecommunication

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