Supervisor - Restaurant

Job Description

Title: Supervisor - Restaurant

Company Name: RAOWA (Retired Armed Forces Officers Welfare Association)

Vacancy: 01

Age: 25 to 32 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• 5 to 6 years
• The applicants should have experience in the following business area(s): Restaurant, Convention center, Club

• Diploma in Hotel Management
• Bachelor/Honors

• 5 to 6 years
• The applicants should have experience in the following business area(s): Restaurant, Convention center, Club

• Age 25 to 32 years
• Only Male

Candidates should possess:Good leadership and supervisory skills.Excellent communication and interpersonal skills.Strong customer-service orientation.Ability to manage and motivate staff.Good organizational and time-management skills.Problem-solving and decision-making ability.Basic computer literacy.Knowledge of food safety, hygiene, and sanitation.Ability to work under pressure and manage multiple responsibilities.Professional attitude, honesty, discipline, punctuality, and sense of responsibility.

·         Supervise and coordinate the daily operations of the restaurant to ensure smooth and efficient service.

·         Assign duties and responsibilities to restaurant staff and monitor their performance.

·         Ensure proper opening, operating, and closing procedures are followed.

·         Maintain high standards of customer service and promptly address customer complaints or concerns.

·         Monitor food and beverage service to ensure quality, presentation, and timely delivery.

·         Ensure compliance with food safety, hygiene, sanitation, and health regulations.

·         Monitor cleanliness and overall appearance of the dining area, kitchen, service areas, and related facilities.

·         Check stock levels of food, beverages, and other restaurant supplies and report shortages to management.

·         Assist in inventory control and minimize wastage, spoilage, and unnecessary expenses.

·         Monitor cash handling, billing, and payment procedures as assigned by management.

·         Prepare or assist in preparing daily operational reports, sales reports, stock reports, and staff attendance records.

·         Train, guide, and motivate restaurant staff to maintain professional service standards.

·         Ensure staff follow organizational policies, procedures, dress code, and workplace discipline.

·         Coordinate with the kitchen, service staff, housekeeping, security, and other relevant departments to ensure smooth operations.

·         Monitor table arrangements, reservations, special events, and customer requirements.

·         Ensure proper handling and storage of food, beverages, equipment, and other restaurant property.

·         Identify operational problems and take appropriate corrective action within delegated authority.

·         Report significant operational issues, customer complaints, staff misconduct, shortages, or damages to management.

·         Ensure proper maintenance and cleanliness of restaurant equipment and facilities.

·         Assist management in implementing promotional activities, special menus, events, and customer service initiatives.

·         Maintain a safe, disciplined, and customer-friendly environment within the restaurant.

·         Perform any other duties and responsibilities assigned by the management from time to time.

• Provident fund
• Salary Review: Yearly
• Festival Bonus: 2