Sr. Waiter / Captain

Job Description

Title: Sr. Waiter / Captain

Company Name: Bay Leaf Restaurant

Vacancy: Not specific

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Hospitality Management/HSC, experience will get preference.
∎ Diploma in Hotel Management, HSC

Experience Requirements:
∎ At least 3 year(s)

Job Responsibilities:
∎ Assist guest with table reservation.
∎ Assist guest while seating.
∎ Ensure guest are serviced within specified time.
∎ Has a good knowledge of menu and presentation standards.
∎ Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
∎ Able to answer any questions regarding menu and assist with menu selections.
∎ Able to anticipate any unexpected guest need and reacts promptly and tactfully.
∎ Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
∎ Serve food courses and beverages to guests.
∎ Set tables according to type of event and service standards.
∎ Record transaction / orders in Point of Sales systems at the time of order.
∎ Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
∎ Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
∎ Check with guests to ensure satisfaction with each food course and beverages.
∎ Responsible for clearing, collecting and returning food and beverage items to proper area.
∎ Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
∎ Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
∎ Present accurate final bill to guest and process payment.
∎ Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
∎ Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
∎ Ensures that hotel brand standards and SOP's are consistently implemented.
∎ Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
∎ Completes the daily responsibilities that are set for each individual shift.
∎ Complete closing duties, including restocking items, turning off lights, etc.
∎ Conducts monthly inventory checks on all operating equipment and supplies.
∎ Take an active role in coaching and developing junior staff.
∎ Any other duties related to food and beverage service assigned by the manager.

Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
∎ Minimum 3 years' experience of Sr. Waiter / Captain in restaurant before.
∎ Skills Required- Banquet Waiter, Captain, Food & Beverage Waiter, Hotel waiter, Room Service Waiter
∎ The applicants should have experience in the following area(s): Hotel & Restaurant.
∎ Ability to work in a team with a strong focus on results.
∎ Good analytical ability and problem solving skills with excellent interpersonal relations.
∎ Strong Proficiency in Understanding, Speaking and Writing in Bengali and English..
∎ Verbal communication has to be good.
∎ Smart, Flexibility, Adaptability & Organizational skills.
∎ Must be a team player.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Application Deadline: 2 Feb 2021

Company Information:
∎ 3 Jan 2021
∎ Bay Leaf Restaurant

Category: Hospitality/ Travel/ Tourism

: Interested candidates are requested to apply confidently with complete CV along with cover letter to ([email protected])with subject line is ''Application for Sr. Waiter / Captain''.

Source: bdjobs.com

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