Sr. Manager/Manager – IT

Job Description

Title: Sr. Manager/Manager – IT

Company Name: Khidmah Hospital Ltd.

Vacancy: 01

Age: Na

Job Location: Dhaka

Salary: Tk. 60000 - 100000 (Monthly)

Experience: --

Published: 2026-04-22

Application Deadline: 2026-05-22

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

The Manager - IT is responsible for the strategic planning, implementation, and maintenance of all hospital technological infrastructures. This includes overseeing the Hospital Information System (HIS), ensuring 100% uptime for clinical and billing modules, safeguarding patient data privacy, and managing the IT technical support team.

A. Systems & Software Management:

• Manage and optimize the Hospital Information System (HIS), including Electronic Medical Records (EMR), Pharmacy, Laboratory, and Billing modules.

• Oversee the integration of medical equipment (e.g., Imaging/PACS) with the hospital software.

• Coordinate with software vendors for updates, patches, and customization based on hospital needs.

B. Infrastructure & Security:

• Maintain hospital-wide network connectivity (LAN/WAN/Wi-Fi) to ensure doctors and staff have uninterrupted access to digital tools.

• Implement robust Data Security protocols to protect sensitive patient information and hospital financial records.

• Implement backup, recovery, performance, re-organizations and ensure security of the database.

• Manage server administration, data backups, and disaster recovery planning.

• Develop and enforce comprehensive IT Policies, including password management, data privacy (local standards), and acceptable use of hospital hardware.

C. Operational Support:

• Ensure 100% uptime of HIS, EMR, and billing modules; manage vendor relations and software customizations.

• Ensure 24/7 technical support for critical areas.

• The role ensures uninterrupted IT operations to support clinical, administrative, and patient care services.

• Lead the recruitment, training, and supervision of IT technicians and support staff.

• Manage the procurement of IT hardware (PCs, Printers, Servers) and maintain an active inventory.

D. Strategic Planning:

• Advise senior leadership on technology trends that can improve patient care and operational efficiency.

• Prepare and manage the annual IT budget.