Sr. Executive/ Executive (Retail Sales)

Job Description

Title: Sr. Executive/ Executive (Retail Sales)

Company Name: Next Online Ltd.

Vacancy: 10

Age: 22 to 32 years

Job Location: Dhaka (Gulshan)

Salary: Negotiable

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Telecommunication, ISP
• Freshers are also encouraged to apply.

• Bachelor degree in any discipline

• At least 1 years
• The applicants should have experience in the following business area(s): Telecommunication, ISP
• Freshers are also encouraged to apply.

• Age 22 to 32 years
• Only Male

• ISP Experience preferable
• Should have ability to work hard in the field.
• Should have knowledge in B2C sales.
• Must have experience in retail sales by door to door client visit.
• Smart and energetic.
• Should have the ability to work in a pressure situation.
• Should be honest and loyal at the workplace.

• Built and maintain a successful relationship with customers.

• Maintain composure and patience in face-off difficult customer situations.

• Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.

• Outstanding customer service skills and a dedication to the customer service experience.

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

• Adhering to Incident Management procedures.

• Ability to prepare reports, documentation and provide formal training to users.

• Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.

• Mobile bill,Performance bonus,T/A,Tour allowance
• Salary Review: Yearly
• Festival Bonus: 2