Job Description
Title: Sr. Executive/ Executive (Retail Sales)
Company Name: Next Online Ltd.
Vacancy: 5
Location: Dhaka (Gulshan)
Salary: Negotiable
Published: 22 May 2025
Responsibilities & Context:
∎ Built and maintain a successful relationship with customers.
∎ Maintain composure and patience in face-off difficult customer situations.
∎ Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
∎ Outstanding customer service skills and a dedication to the customer service experience.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Adhering to Incident Management procedures.
∎ Ability to prepare reports, documentation and provide formal training to users.
∎ Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.
∎ Built and maintain a successful relationship with customers.
∎ Maintain composure and patience in face-off difficult customer situations.
∎ Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
∎ Outstanding customer service skills and a dedication to the customer service experience.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Adhering to Incident Management procedures.
∎ Ability to prepare reports, documentation and provide formal training to users.
∎ Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, T/A, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Gulshan)
Company Information:
∎ Next Online Ltd.
∎ Plot 9, Gulshan 2, 6th Floor, Jhorul Tower.
∎ ISP & IPTSP Operator in Bangladesh
Address::
∎ Plot 9, Gulshan 2, 6th Floor, Jhorul Tower.
∎ ISP & IPTSP Operator in Bangladesh
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Jun 2025
Category: Marketing/Sales
