Title: Social Media Moderator
Company Name: Leading edge
Vacancy: 2
Age: 22 to 28 years
Job Location: Dhaka (Mohakhali)
Salary: Tk. 15000 - 17000 (Monthly)
Experience:
Customer Support, Convincing and Negotiation Skill.
Proficient in MS Office Package and Good Typing Skill.
Excellent verbal & written communication skills in both English and Bangla.
Provide customer support through online communication. Respond promptly and professionally to user inquiries, comments, and feedback.
Manage social media and e-commerce platforms (Facebook, Instagram, Daraz).
Build and maintain relationships with clients by providing information, offering guidance, recommending new products, and suggesting service improvements.
Identify and report potential issues, including spam, harassment, and inappropriate content.
Track and report on key metrics related to social media moderation.
Collaborate closely with the Digital Marketing team to align community feedback with content strategy.
Ensure proper service and after-sales support for clients.
Generate price quotations, sales reports, and customer information when necessary.
Drive online sales and gather customer feedback.
Possesses strong interpersonal skills to engage effectively with customers and colleagues.
Perform other duties as assigned.
| University | Percentage (%) |
|---|---|
| National University | 9.76% |
| Northern University Bangladesh | 4.88% |
| Daffodil International University (DIU) | 4.88% |
| University of Dhaka | 4.88% |
| Bangladesh Army International University of Science and Technology, Cumilla Cantonment | 2.44% |
| Nilphamari Govt College | 2.44% |
| Lords an english medium school | 2.44% |
| Professional Institute Of Science and Fashion Technology(PISFT) | 2.44% |
| Dhaka International University | 2.44% |
| New model college | 2.44% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 87.80% |
| 31-35 | 4.88% |
| 36-40 | 2.44% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 95.12% |
| 20K-30K | 4.88% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 31.71% |
| 0.1 - 1 years | 24.39% |
| 1.1 - 3 years | 19.51% |
| 3.1 - 5 years | 12.20% |
| 5+ years | 12.20% |