Social Media and Customer Service Specialist (Female Candidates Only)
Job Description
Title: Social Media and Customer Service Specialist (Female Candidates Only)
Company Name: Furnishine
Vacancy: 5
Age: At least 22 years
Job Location: Dhaka (Uttara Sector 14)
Salary: Tk. 12000 - 24000 (Monthly)
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): Online Newspaper/ News Portal, Online Streaming Startup, Online Retail Startup
- Freshers are also encouraged to apply.
Published: 2024-11-06
Application Deadline: 2024-11-16
Education:
- Bachelor of Business Administration (BBA)
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): Online Newspaper/ News Portal, Online Streaming Startup, Online Retail Startup
- Freshers are also encouraged to apply.
Skills Required: Internet browsing & online work ability.,Offline and Online Branding,Online Customer Service,Online Fashion house,Online Marketing,Online Marketing Research,Online News Portal,Online sales,Online Service Marketplace,Others
Additional Requirements:
- Age At least 22 years
- Only Female
Responsibilities & Context:
Furnishine is a prominent furniture brand in Bangladesh, known for our quality products and commitment to exceptional customer service. We’re seeking a talented, dedicated female candidate to manage our social media presence, handle customer inquiries, and support our operations.
Key Responsibilities
Social Media Management: Develop and post engaging content on social media platforms.
Customer Communication: Respond to customer inquiries and messages promptly.
Customer Care: Provide excellent customer support both online and in-store.
Data Entry: Maintain accurate records of customer information and interactions.
Customer Engagement: Assist customers with inquiries, share product knowledge, and guide purchasing decisions.
Product Knowledge: Stay informed about Furnishine’s products to provide accurate assistance.
Qualifications and Skills
Experience in social media marketing or as a digital media specialist.
Strong consulting, writing, editing (photo/video/text), presentation, and communication skills.
Experience with social networking and social analytics tools.
Basic knowledge of web design, web development, CRO, and SEO.
Understanding of online marketing and key digital channels.
Positive attitude, attention to detail, and strong organizational skills.
Fluent in English and skilled in social media platforms.
Familiarity with paid social media advertising (Facebook, Instagram, LinkedIn).
Ability to work independently and collaboratively within a team.
Preferred: Degree in communications, marketing, business, new media, or public relations.
Education Priority
We encourage applications from students or graduates of reputed private university and other public universities.
Job Details
Hours: 10 AM to 7 PM, Saturday to Thursday
Location: Uttara, Sector 14, Road 13, House 39
Salary: Negotiable
Apply: Send your CV to www.efurnishine@gmail.com
Join us at Furnishine and help us connect our brand with customers through excellent service and digital engagement!
Job Other Benifits:
- Mobile bill,Over time allowance,Performance bonus,T/A
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Ongoing Training Programs: Regular training sessions on product knowledge, sales strategies, and customer service excellence.
Skill Development Workshops: Opportunities to build skills in areas like design, project management, and digital marketing.
Career Advancement Opportunities: Clear pathways for internal promotions and role expansions based on performance and interest.
Employee Discounts on Products: Generous discounts on FURNISHINE furniture and décor items for personal use.
Bonuses and Incentives: Performance-based bonuses and team incentives for achieving goals.
Inclusive and Collaborative Culture: A welcoming, diverse environment where creativity and collaboration thrive.
Employee Recognition Programs: Monthly and annual awards to celebrate employee achievements, innovation, and service excellence.
Collaborative Projects: Opportunities to contribute to product designs, showroom layouts, and marketing campaigns.
These benefits reinforce FURNISHINE’s commitment to supporting employee growth, well-being, and satisfaction, while fostering a positive and dynamic work environment.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
