Title: Service Manager-Shakti Training & Research Center, Savar
Company Name: Shakti Foundation for Disadvantaged Women.
Vacancy: 01
Age: At most 45 years
Job Location: Dhaka (Savar)
Salary: Tk. 50000 - 60000 (Monthly)
Experience:
Shakti Foundation, is seeking a highly qualified and experienced Service Manager to join our service delivery team for Shakti Training & Research Center, Savar. The ideal candidate will be a dynamic professional with a strong background in hospitality operations, capable of ensuring guest/trainee/trainer experiences, operational excellence, and sustainable growth.
• Oversee and manage all aspects of training center operations, including Front Office, Housekeeping, Maintenance, Sales & Marketing, Security & Safety, and Cleanliness, Pest control & Laundry Services, ensuring seamless coordination across departments/sections.
• Develop and implement strategic plans to enhance guest/trainee/trainer satisfaction and maintain smooth delivery of services.
• Maintain high-quality service standards while ensuring compliance with organizational policies and industry regulations.
• Train and mentor staff to improve productivity and service quality through structured daily, weekly, and monthly programs.
• Monitor financial performance, implement cost-control measures, and drive revenue growth.
• Build and sustain strong relationships with guests, trinee, trainers, vendors, and key stakeholders.
• Ensure all facilities comply with government regulations, health, and safety standards.