Title: Service Manager-Shakti Training & Research Center, Savar
Company Name: Shakti Foundation for Disadvantaged Women.
Vacancy: 01
Age: At most 45 years
Job Location: Dhaka (Savar)
Salary: Tk. 50000 - 60000 (Monthly)
Experience:
Shakti Foundation, is seeking a highly qualified and experienced Service Manager to join our service delivery team for Shakti Training & Research Center, Savar. The ideal candidate will be a dynamic professional with a strong background in hospitality operations, capable of ensuring guest/trainee/trainer experiences, operational excellence, and sustainable growth.
• Oversee and manage all aspects of training center operations, including Front Office, Housekeeping, Maintenance, Sales & Marketing, Security & Safety, and Cleanliness, Pest control & Laundry Services, ensuring seamless coordination across departments/sections.
• Develop and implement strategic plans to enhance guest/trainee/trainer satisfaction and maintain smooth delivery of services.
• Maintain high-quality service standards while ensuring compliance with organizational policies and industry regulations.
• Train and mentor staff to improve productivity and service quality through structured daily, weekly, and monthly programs.
• Monitor financial performance, implement cost-control measures, and drive revenue growth.
• Build and sustain strong relationships with guests, trinee, trainers, vendors, and key stakeholders.
• Ensure all facilities comply with government regulations, health, and safety standards.
| University | Percentage (%) |
|---|---|
| National University | 11.50% |
| University of Dhaka | 4.12% |
| Jahangirnagar University | 3.90% |
| Jagannath University | 2.17% |
| Bangladesh Open University | 1.74% |
| Royal University of Dhaka | 1.52% |
| Dhaka College | 1.30% |
| IBAIS University | 1.30% |
| Bangladesh University | 1.08% |
| Northern University Bangladesh | 1.08% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 36.44% |
| 31-35 | 28.63% |
| 36-40 | 18.44% |
| 40+ | 16.05% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 1.09% |
| 20K-30K | 2.83% |
| 30K-40K | 7.61% |
| 40K-50K | 31.30% |
| 50K+ | 57.17% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.94% |
| 0.1 - 1 years | 3.25% |
| 1.1 - 3 years | 11.28% |
| 3.1 - 5 years | 13.67% |
| 5+ years | 64.86% |