Service Executive (Tele Sales)

Job Description

Title: Service Executive (Tele Sales)

Company Name: Palki Limited

Vacancy: 5

Age: 25 to 35 years

Location: Dhaka (Mohammadpur)

Minimum Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Event Management, IT Enabled Service, BPO/ Data Entry Firm, Direct Selling/Marketing Service Company
∎ Freshers are also encouraged to apply.

Published: 10 Apr 2025

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Diploma in Computer, Bachelor of Arts (BA)

Requirements:

Additional Requirements:
∎ Age 25 to 35 years
∎ At least 1 year of experience in customer service or a similar role.
∎ Strong computer skills, including proficiency in MS Office applications.
∎ Excellent communication skills in both Bengali and English.
∎ Ability to work independently and handle multiple tasks efficiently.
∎ Polite, patient, and professional attitude with customers.

Responsibilities & Context:
∎ Assist customers in matchmaking services using our specialized computer systems.
∎ Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
∎ Maintain and update client profiles and databases with accuracy and attention to detail.
∎ Proactively approach potential clients to explain our services and build long-term relationships.
∎ Coordinate with team members to provide seamless matchmaking and customer support.
∎ Handle sensitive client information with confidentiality and professionalism.
∎ Strong communication and interpersonal skills.
∎ Good communication skills.
∎ Proficiency in Computer operation.
∎ Patience, empathy and service-oriented mindset.
∎ Ability to work independently and as part of a team.
∎ Company Name: Palki Matchmaking Ltd.
∎ Location: Mohammadpur, Dhaka.
∎ Gender: Female only.
∎ Educational Requirements: Minimum Graduation (from any reputed university).
∎ Experience: 1-2 years

∎ Responsibilities:
∎ Assist customers in matchmaking services using our specialized computer systems.
∎ Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
∎ Maintain and update client profiles and databases with accuracy and attention to detail.
∎ Proactively approach potential clients to explain our services and build long-term relationships.
∎ Coordinate with team members to provide seamless matchmaking and customer support.
∎ Handle sensitive client information with confidentiality and professionalism.
∎ Skills and Competencies:
∎ Strong communication and interpersonal skills.
∎ Good communication skills.
∎ Proficiency in Computer operation.
∎ Patience, empathy and service-oriented mindset.
∎ Ability to work independently and as part of a team.

∎ Employment Status: Full Time (6 days a week).
∎ Working Hours: 10am - 6pm


Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 1
∎ Attractive performance-based incentives.
∎ Friendly and inclusive work environment.
∎ Training and skill development opportunities.
∎ Office-based (Mohammadpur).
∎ Benefits:
∎ Attractive performance-based incentives.
∎ Friendly and inclusive work environment.
∎ Training and skill development opportunities.
∎ Job Nature:
∎ Office-based (Mohammadpur).

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mohammadpur)

Company Information:
∎ Palki Limited
∎ 2/3 Zakir Hossain Road , Mohammadpur , Dhaka-1207

Address::
∎ 2/3 Zakir Hossain Road , Mohammadpur , Dhaka-1207

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 Apr 2025

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 6.45%
Prime University 3.23%
Bangladesh University of Business and Technology 3.23%
Govt. Graphic Arts Institute 3.23%
Sonargaon University 3.23%
Govt BM college Barishal 3.23%
Canadian University of Bangladesh 3.23%
Savar Govt. College 3.23%
Mohammedpur Central University 3.23%
Bangladesh Army University of Engineering & Technology 3.23%

Interested By Age Range

Age Range Percentage (%)
20-30 77.42%
31-35 22.58%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 61.29%
20K-30K 38.71%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 32.26%
0.1 - 1 years 29.03%
1.1 - 3 years 22.58%
3.1 - 5 years 6.45%
5+ years 9.68%

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