Senior Visa Processing Executive

Job Description

Title: Senior Visa Processing Executive

Company Name: NURZAHAN HOLIDAYS

Vacancy: 3

Age: 23 to 40 years

Job Location: Dhaka (Mirpur 1)

Salary: Tk. 20000 - 30000 (Monthly)

Experience:

• 1 to 3 years

• Bachelor/Honors

• 1 to 3 years

• Age 23 to 40 years

Visa processing expert

( USA, CANADA, EUROPE,UK,AUSTRALIA,ASIA )

 Client Assistance and Guidance:

• Provide step-by-step assistance to clients in completing visa applications.

• Explain visa requirements, including documents, fees, and timelines for various countries (e.g., USA, Canada, Europe, and Asia).

Document Verification:

•   Review and verify client-provided documents for completeness and accuracy.

• Ensure compliance with country-specific visa regulations and guidelines. 

• Identify and address any discrepancies or missing documents.

Application Processing:

• Prepare, compile, and submit visa applications on behalf of clients.  

• Liaise with embassies, consulates, or visa application centers to ensure smooth processing. 

• Track and manage the status of applications and communicate updates to clients.

• Regulation and Policy Updates: 

• Stay updated with the latest visa policies, requirements, and procedural changes for different countries.

•   Communicate any policy changes or new requirements to the team and clients.    

Customer Service:

•   Respond promptly to client inquiries via phone, email, or in-person consultations.

•   Offer personalized advice and solutions to address client concerns or issues.

•   Build and maintain positive relationships with clients to ensure satisfaction and trust.    

Record-Keeping:

• Maintain detailed records of all visa applications and related documentation.

•   Ensure data security and confidentiality of client information. 

Coordination and Networking:

•   Coordinate with travel agencies, education consultants, and recruitment firms for work or study visa processing.

•   Network with consular representatives and visa facilitation service providers for efficient application handling.

 Problem-Solving:

•   Handle urgent or challenging cases with tact and professionalism.

•   Resolve issues related to visa denials, application errors, or delays.

• T/A,Mobile bill,Performance bonus
• Festival Bonus: 2

Monthly Commission on performance