Senior Officer, Customer Service
Job Description
Title: Senior Officer, Customer Service
Company Name: Paxar Bangladesh Ltd. (A concern of Avery Dennison Corporation, USA)
Vacancy: 01
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- 2 to 4 years
Published: 2025-07-07
Application Deadline: 2025-08-06
Education:
- Bachelor/Honors
- Business graduate from any reputed University.
Requirements:
- 2 to 4 years
Skills Required:
Additional Requirements:
2-4 years in manufacturing maintenance, preferably in compliant factories.
Positive attitude towards managing customers
High level of communication, negotiation, planning skills
Willing to travel different places where our customers have their factories
Responsibilities & Context:
- Achieve monthly, quarterly & yearly sales, productivity, CCR & flexibility targets.
- Maintain Customer Services KPIs.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Ensure all customer queries are answered on time; escalate issues to appropriate team members.
- Selling products and solutions.
- Possessing excellent product knowledge to enhance customer support and selling.
Job Other Benifits:
- Provident fund,Gratuity,Weekly 2 holidays
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
