Job Description
Title: Senior Network Engineer
Company Name: X-Press Technologies Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (Pass) in (CSE, ETE, EEE), Master of Science (MSc) in Electronics and Telecommunication Engineering,
∎ Engineering or related fields.
Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following business area(s):
ISP, IT Enabled Service
Job Responsibilities:
∎ Flexible shifts scheduling includes Friday and other holidays.
∎ Participate in on-call rotations to address network emergencies outside of regular business hours.
∎ On demand attendance in critical / disastrous situations.
∎ Physical Support and Support over-phone regarding Internet & Data Bandwidth, IP Telephony Services, Operating Systems, Networking, Internet, Service Usage etc.
∎ Have extensive knowledge of protocols, hardware components, and IP-based networking technologies.
∎ Design and deploy functional networks (LAN, WLAN, WAN) to meet current & future business requirements.
∎ Conduct capacity planning to anticipate network growth and ensure that the infrastructure can handle increased traffic and demands.
∎ Implement and maintain security measures to protect the network infrastructure from unauthorized access, attacks, and vulnerabilities.
∎ Suggest improvements to network performance, capacity and scalability
∎ Configure and install software, servers, switches, routers and other network devices.
∎ Monitor network performance and integrity.
∎ Handle customer complaints, provide appropriate solutions within the time limits & also follow up customer calls where necessary.
∎ Identify and escalate priority issues.
∎ Resolve issues of support department have escalated by troubleshooting local infrastructure & monitor their effectiveness.
∎ Maintain complete technical documentations and prepare activity reports for distribute to superiors.
∎ Collaborate with other IT teams and departments to ensure seamless integration of network services with other systems.
∎ Communicate effectively with stakeholders, providing updates on network status and improvements.
∎ Ability to work effectively with a Team under the supervision and instruction of the Head of Department.
∎ Provide training and guidance to junior network engineers.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only males are allowed to apply
∎ Excellent knowledge on Computer Hardware, Internet, Networking, Operating Systems (Windows) & Application Software (Email clients, Browsers, MS Office etc.).
∎ Verbal and written communication skills.
∎ Familiarity with CRM/Ticketing systems and practices.
∎ Customer orientation and ability to adapt/respond to different types of characters.
∎ Adaptability, team work & organizational skill.
∎ Stress tolerance and ability to multi-task, prioritize, and manage time effectively.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 29 Dec 2023
Company Information:
∎ 2 Dec 2023
∎ X-Press Technologies Ltd.
∎ Address : 64-68, North Kamalapur, Eastern Kamalapur Complex, 2nd Floor, Room# 201 & 219, Motijheel, Dhaka-1217.
∎ Business : Nationwide Internet Service Provider Company
Category: IT/Telecommunication
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