Job Description
Title: Senior Executive / Executive - Credit
Company Name: Renaissance Dhaka Gulshan Hotel RDGH
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Master of Business Administration (MBA) in Finance
∎ Skills Required: Credit Collection, Credit Management, Credit Risk Analysis
Experience Requirements:
∎ 3 to 7 year(s)
Job Responsibilities:
∎ Follow company and department policies and procedures.
∎ Protect the privacy and security of guests and coworkers.
∎ Maintain confidentiality of proprietary materials and information.
∎ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
∎ Perform other reasonable job duties as requested by Supervisors.
∎ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
∎ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
∎ Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
∎ Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.
∎ Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance around guest and employee satisfaction scores.
∎ Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
∎ Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
∎ Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.
∎ Coordinate tasks and work with other departments to ensure that the department runs efficiently.
∎ Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
∎ Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
∎ Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
∎ Record, store, and/or analyze information using property software.
∎ Audit statistical, financial, accounting, auditing, or payroll reports and tables.
∎ Generate finance/accounting reports from computer system as needed.
∎ Access computerized financial information to answer general questions as well as those related to specific accounts.
∎ Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
∎ Code documents according to company policies and procedures.
∎ Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
∎ Maintain accurate electronic spreadsheets for financial and accounting data.
∎ Complete period-end closing procedures and reports as specified.
∎ Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
∎ Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
∎ Respond and/or resolve to questions, issues, or disputes from Marriott's Shared Service Center/guest.
∎ Prepare, review, and issue bills, invoices, and account statements according to company procedures.
∎ Follow-up and resolve past due accounts until payment in full is received or resolved.
∎ Assist management or Marriott Shared Service Center in the collection of all past due accounts.
∎ Transfer direct billing accounts from guest ledger to Accounts Receivable and file according to company policies and procedures.
∎ Review, reconcile, and process credit card vouchers and advance deposits.
∎ Process refunds for overpayment or cancelled reservations.
∎ Research, respond to, and resolve credit card company and bank inquiries.
∎ Audit and reconcile all postings to ensure that back-up matches system.
∎ Conduct credit checks on direct billing requests as directed.
∎ Review group master bills for accuracy.
∎ Attend group pre-convention and post-convention meetings as required.
∎ Print, mail, fax, or email guest folios from previous stays as needed.
∎ Process customer tax exemptions following government regulations.
∎ Process voucher (e.g., Marriott Rewards and gift certificates) invoices with supporting backup.
∎ Notify Marriott's Shared Service Center of customer accounts to be set up as needed.
∎ Set up, maintain, and manage collections of check guarantee service accounts.
∎ Gift Certificates/Prepaid Cards
Additional Requirements:
∎ Age 28 to 35 years
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive Service Charge benefit
∎ Compensatory Duty Meal
∎ Bereavement Leave & Others as per Law
∎ Group Insurance Coverage
∎ Uniform & Complimentary Laundry Facility
∎ Extensive Take Care Activities
∎ Engaging Work Environment
∎ In-house Doctor Support
∎ Comprehensive Learning & Development Program
∎ Career Advancement
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 4 Aug 2023
Company Information:
∎ 5 Jul 2023
∎ Renaissance Dhaka Gulshan Hotel RDGH
∎ Address : 78 Gulshan Avenue, Gulshan-1, Dhaka -1212
Category: Accounting/Finance
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