Senior Executive / Assistant Manager - Technical Support

Job Description

Title: Senior Executive / Assistant Manager - Technical Support

Company Name: Premier Cement Mills PLC

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Tk. 25000 - 50000 (Monthly)

Experience: --

Published: 2026-02-19

Application Deadline: 2026-03-21

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

1. Lead and oversee technical support activities across the assigned territory or division

2. Develop and implement technical engagement strategies for ongoing and potential projects

3. Maintain strong professional relationships with project owners, consultants, senior engineers, contractors, and key decision-makers

4. Guide, coach, and monitor junior technical team members to ensure effective performance

5. Communicate the company’s technical advantages, product specifications, and value propositions to corporate and B2B clients

6. Plan, coordinate, and execute technical seminars, project meetings, and engagement programs for engineers, masons, and house owners

7. Drive project conversion through technical approvals, specifications, and brand influence

8. Handle complex technical complaints and provide final-level troubleshooting and root cause analysis

9. Provide expert guidance on fair-face/as-cast concrete, formwork systems, casting methods, and finishing works

10. Monitor and ensure effective implementation of technical campaigns and initiatives

11. Achieve divisional technical sales, revenue, and collection targets through strategic planning and execution

12. Generate new B2B business opportunities and strengthen long-term client partnerships

13. Conduct regular site visits to monitor progress, compliance, and technical performance

14. Analyze market trends, competitor activities, and field feedback, and report strategic insights to management

15. Coordinate with sales, marketing, production, and quality teams to ensure seamless execution of technical objectives

16. Play a leadership role in establishing and sustaining relationships with key product influencers

17. Perform any other responsibilities assigned by the Supervisor or Departmental Head.