Senior Customer Service Executive
Job Description
Title: Senior Customer Service Executive
Company Name: Career Paths Dhaka
Vacancy: 10
Age: 18 to 40 years
Job Location: Dhaka (Banani, DOHS Mohakhali)
Salary: Negotiable
Experience:
- At least 2 years
- Freshers are also encouraged to apply.
Published: 2025-11-11
Application Deadline: 2025-12-11
Education:
Requirements:
- At least 2 years
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 18 to 40 years
- Be presentable.
- Must be skilled in Excel.
- Must have expertise in CRM software.
- Relevant experience will be prioritized.
- Fluent in English.
- A good IELTS Score is preferable.
Skills Required:
- Client Communication
- Client Management
- Education Research
- Report Writing and Computer skills.
- Excel in communication
- Problem-solving, and multi-channel support
- Grow in a positive, team-oriented environment!
Responsibilities & Context:
- Ensure exceptional customer experiences Handle inquiries and resolve issues promptly.
- Communicate effectively to meet customer needs.
- Thrive in a fast-paced environment.
- Contribute to a customer-centric approach.
- Uphold service standards.
- Foster positive client relationships.
- Greet and register students arriving at the office.
- Research and stay informed about our products and services.
- Submit applications on behalf of clients.
- Ensure prompt and effective communication with clients.
- Address client inquiries and provide comprehensive information.
- Maintain detailed records of client interactions and transactions.
- Handle and resolve client complaints or concerns.
- Demonstrate strong interpersonal and communication skills.
- Ensure efficient and effective interactions with people.
- Uphold a high standard of customer service.
- Contribute to a positive and welcoming office environment.
Job Other Benifits:
- Salary Review: Yearly Performance bonus as per company rules.
Festival Bonus: (As per company policy)
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.90% |
| University of Dhaka | 3.30% |
| Jagannath University | 1.56% |
| Daffodil International University (DIU) | 1.37% |
| Northern University Bangladesh | 1.28% |
| Govt. Titumir College | 1.28% |
| North South University | 1.19% |
| Jahangirnagar University | 1.19% |
| Dhaka College | 1.19% |
| Southeast University | 1.10% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 78.64% |
| 31-35 | 15.31% |
| 36-40 | 3.94% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 34.80% |
| 20K-30K | 49.29% |
| 30K-40K | 11.82% |
| 40K-50K | 2.67% |
| 50K+ | 1.43% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 29.70% |
| 0.1 - 1 years | 3.48% |
| 1.1 - 3 years | 30.43% |
| 3.1 - 5 years | 18.06% |
| 5+ years | 18.33% |
