Title: Senior Counsellor
Company Name: Apex Way International
Vacancy: 02
Age: 22 to 35 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 18000 - 28000 (Monthly)
Experience:
Additional Requirements
Leadership & Team Management: Demonstrated ability to lead, motivate, and monitor a team. Communication Skills: Excellent interpersonal, presentation, and negotiation skills with fluency in English and Bengali (verbal and written). Administrative Skills: Strong organizational abilities, problem-solving mindset, and familiarity with office management software (MS Office, Google Sheets/Drive). High ethical standards, punctuality, and professional appearance.
Job Context:
Apex Way International is a premier educational consultancy specializing in higher education guidance and visa processing for top universities in South Korea. We are seeking an experienced, proactive, and result-oriented professional to oversee daily office operations, guide and mentor junior student counselors, handle senior-level student consultations, and maintain overall office workflow efficiency.
Key Responsibilities
Operational Management & Supervision:
Supervise day-to-day office operations to ensure smooth and efficient client handling and administrative workflow.
Monitor performance, guide, and mentor junior counselors to achieve individual and team counseling targets.
Collect, review, and analyze daily, weekly, and monthly performance reports from junior team members and submit summary reports to management.
Student Counseling & Client Relationship:
Provide high-level, persuasive, and transparent counseling to prospective students and parents regarding South Korean university admissions, programs, costs, and visa requirements.
Handle complex or escalated student cases and assist junior counselors in closing prospective leads.
Maintain long-term relationships with clients through excellent service standards and consistent follow-ups.
Process & Workflow Coordination:
Coordinate with the documentation and processing team to ensure student application files and visa documentation are error-free and submitted on schedule.
Ensure strict quality control across all customer communication, documentation, and data management systems.