Senior Assistant Guest Delight Manager
Job Description
Title: Senior Assistant Guest Delight Manager
Company Name: Jubilant Golden Harvest Ltd.
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Diploma in Hotel Management, Bachelor degree in any discipline, Diploma in Hotel Management
Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following area(s):
fast food chain, Hotel & Restaurant
Job Responsibilities:
∎ Role models expected behavior and coaches team on hospitality standards
∎ Ensures the restaurant meets safety, sanitation and cleanliness standards during shift
∎ Ensures self and team handles all Guest concerns
∎ Solicits and listens to all Guest feedback and provides information to Guest Delight Manager
∎ Empowers the team to satisfy Guest needs and resolve concerns
∎ Removes barriers to delivering Hospitality behaviors during shift
∎ Treats all team members fairly and with respect
∎ Supports the training of new team members
∎ Recognizes team members for team contributions
∎ Holds team members accountable for their behavior and performance during shift
∎ Provides coaching to team members to improve performance during shift
∎ Provides communication to the team about goals and performance for shift
∎ Brings staffing and performance issues to the attention of Guest Delight Manager
∎ Stays focused on the Guest and accomplishes all work assignments with excellence
∎ Responds positively to coaching and direction have given
∎ Takes accountability for understanding all in store marketing promotions
∎ Executes new product rollouts including selling to Guests and product execution
∎ Ensures the restaurant is well maintained including cleanliness during shift
∎ Utilizes appropriate suggestive selling
∎ Brings product issues to the attention of Guest Delight Manager
∎ Acts quickly to solve problems in the area of responsibility
∎ Provides feedback and suggestions to improve restaurant performance
∎ Is flexible with work schedule as business needs change including taking breaks
∎ Understands and complies with all procedures and policies
∎ Participates in action plans to address issues and opportunities
∎ Seeks to understand goals and results and how they personally contribute to them
∎ Discusses issues with other managers
∎ Discusses the shift plan with the team
∎ Involves the entire team by communicating goals, results, and action plans
∎ Makes adjustments to assignments during the shift to achieve goals
∎ Ensures self and team handles all Guest concerns
∎ Ensures each shift is appropriately staffed to meet
Additional Requirements:
∎ Age 23 to 30 years
Salary:
∎ Negotiable
∎ Compensation & Benefits as per the Company Policy.
Application Deadline: April 4, 2020
Company Information:
∎ Jubilant Golden Harvest Ltd.
∎ Address : Plot : 222, Ground Floor, Tejgaon Industrial Area, Tejgaon, Dhaka-1208, Bangladesh.
∎ Business : International Pizza chain Restuarant
Category: Others
Read Before Apply: Mention your job responsibilities in details in your CV
Source: bdjobs.com
Deadline Expired on 4th Apr 2020
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