Title: Retail Manager
Company Name: OnePlus Bangladesh
Vacancy: --
Age: Na
Job Location: Dhaka (Gulshan)
Salary: --
Experience:
Bachelor’s Degree in Business/Marketing;
MBA preferred.
3–5 years’ experience in smartphone/tech/FMCG retail management.
Strong leadership, communication, negotiation, and vendor handling skills.
Hands-on expertise in retail operations, merchandising, project execution.
Proficiency in Excel, reporting, and field operations.
Ability to manage multiple stores and travel frequently.
Department: Retail
Position: Retail Manager
Position Overview: We are seeking an experienced Retail Manager to oversee retail operations, drive sales performance, and ensure an outstanding customer experience across our mobile brand outlets.
Key Responsibilities
Sales & Business Growth:
Achieve monthly and quarterly sell-out targets for assigned stores. Execute national and regional retail sales strategies.
Lead new product launch execution, campaigns, and in-store activation.
Retail Operations Management:
Ensure 100% compliance with OnePlus Retail SOPs. Manage inventory accuracy, stock rotation, and sell-through planning.
Vendor Management:
Manage communication and coordination with branding, fixture, and merchandising vendors.
Ensure timely delivery of store materials, branding items, and promotional assets.
Monitor vendor billing, documentation, and work completion tracking.
Customer Experience:
Ensure best-in-class OnePlus customer service experience at stores.
Handle escalated customer issues and coordinate with after-sales teams.
Guide teams on product demo flow, feature explanation, and brand storytelling.
Market Intelligence & Reporting:
Track competitor activities, pricing updates, promotions, and market trends.
Prepare daily, weekly, and monthly retail performance reports.
Competitive salary + travel/mobile allowance.
Performance & festival bonuses.