Title: Retail growth leader
Company Name: Shipjar
Vacancy: 2
Age: At most 35 years
Job Location: Dhaka (Uttara Sector 12)
Salary: Tk. 25000 - 30000 (Monthly)
Experience:
Your Mission
Take ownership of BANIZ’s physical retail business and ensure continuous sales growth, outstanding customer experience, strong team performance, and successful outlet expansion.
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Key Responsibilities
1. Sales Growth & Target Achievement
* Set daily, weekly, monthly, and yearly sales targets for all outlets.
* Create action plans to achieve and exceed sales goals.
* Monitor sales performance and take corrective action when targets are at risk.
* Analyze sales reports, customer trends, and best-selling products.
* Increase average order value and overall store revenue.
2. Team Leadership & Sales Training
* Recruit, train, and develop high-performing sales teams.
* Build a strong sales culture focused on results and customer satisfaction.
* Conduct regular sales training, product knowledge sessions, and coaching.
* Monitor staff performance and implement improvement plans.
* Create future team leaders within the organization.
3. Customer Experience Excellence
* Ensure exceptional customer service in every outlet.
* Develop customer retention and loyalty programs.
* Resolve customer complaints professionally and effectively.
* Maintain high customer satisfaction standards across all stores.
* Implement service standards and monitor compliance.
4. Retail Operations Management
* Oversee daily operations of all physical stores.
* Ensure proper stock availability and inventory accuracy.
* Maintain store presentation, cleanliness, and merchandising standards.
* Coordinate with warehouse, marketing, and management teams.
* Ensure smooth execution of promotions and campaigns.
5. Business Expansion & Growth
* Identify opportunities for new store locations.
* Lead new outlet opening projects from planning to launch.
* Develop strategies for market expansion and increased profitability.
* Build scalable retail systems and processes.
* Support BANIZ’s long-term growth vision.
6. Performance Reporting
* Submit daily, weekly, and monthly performance reports.
* Track sales KPIs, conversion rates, and customer satisfaction metrics.
* Present business improvement recommendations to management.
* Maintain accountability for overall retail performance.
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Requirements
✅ 1/2 years experience in retail sales management, area management, or business development.
✅ Proven track record of achieving and exceeding sales targets.
✅ Strong leadership and team-building skills.
✅ Excellent communication, coaching, and problem-solving abilities.
✅ Experience in fashion, footwear, lifestyle, or retail business preferred.
✅ Strong analytical and business growth mindset.
✅ Ability to take ownership and deliver measurable results.