Resort Operation Manager

Job Description

Title: Resort Operation Manager

Company Name: Metro Properties Limited

Vacancy: --

Age: At most 33 years

Job Location: Dhaka (Uttara)

Salary: Negotiable

Experience:

• At least 8 years
• The applicants should have experience in the following business area(s): Restaurant, Coffee Shop, Fast Food Shop

• Minimum Graduate (hospitality management preferred).

• At least 8 years
• The applicants should have experience in the following business area(s): Restaurant, Coffee Shop, Fast Food Shop

• Age At most 33 years

• Excellent administrative skill
• Proficient in Microsoft Office and resort management software
• Proven ability to manage budgets and financial performance.
• Knowledge of industry regulations and safety standards.
• Ability to work flexible hours including weekends and holidays.
• Management expertise and professionalism in handling crisis situations
• Minimum 8 years’ experience in the same role. Candidates from similar industry with experience in similar role will get preference. Please do not apply if you have non resort background

Pyramid Point Resort is a concern of Metro Properties Limited, located in Uttara, Dhaka. We are now looking for an Operation Manager who will be responsible for overall function and day to day activities of the resort and has the capability to grow its sales and business.

Responsibilities:

• Oversee daily administration, operations and sales of the resort.

• Purchase & stock maintenance

• Develop and implement strategies to improve guest experience and satisfaction.

• Hire, train, manage and motivate resort staff, ensuring high levels of customer service.

• Ensure compliance with laws, regulations, and standards.

• Create and manage budgets, track expenses, and report financial performance.

• Develop and maintain relationships with vendors and suppliers.

• Coordinate with other departments to ensure smooth operations.

• Guest relationship management.

• Coordination with event management & other third parties to generate sales.

• Preparing & executing promotional package

• Create, implement, and direct seasonally appropriate activities, special events, and programs using themed concepts for Guests and Members

• Develop and implement Holiday programs

• Work closely with the various departments in the planning, scheduling, and execution of events, maintaining communication with other necessary departments at all times regarding resort activities

• Develop daily, weekly, monthly and yearly calendars for all activities incorporating local events and activities to be distributed to Guests.

• Take are of both indoor and outdoor facility.

• As per company policy.