Title: Resort Manager
Company Name: Balishira Resort Limited
Vacancy: 1
Job Location: Moulvibazar (Sreemangal)
Employment Status: Full-time
Educational Requirements:
∎ Masters degree in any discipline
Experience Requirements:
∎ 7 to 12 year(s)
∎ The applicants should have experience in the following area(s):
HOTEL AND RESTAURANT, Resort Operation
∎ The applicants should have experience in the following business area(s):
Resort, Hotel
Job Responsibilities:
∎ Ensure high levels of guest satisfaction by maintaining quality service standards.
∎ Handle guest inquiries, concerns, and complaints in a professional and timely manner.
∎ Implement guest service programs and initiatives to enhance the guest experience.
∎ Oversee all departments, including Front office, Housekeeping, Food and beverage, Maintenance.
∎ Develop and implement operational policies, procedures, and standards.
∎ Monitor and manage resort facilities, ensuring they are well-maintained and in excellent condition.
∎ Recruit, train, and manage resort staff, including department heads and front-line employees.
∎ Foster a positive work environment and provide leadership and guidance to the team.
∎ Conduct regular performance evaluations and address staff development needs.
∎ Develop and manage the resort's annual budget, including revenue and expense forecasts.
∎ Monitor financial performance against budget and implement cost-control measures.
∎ Maximize revenue through effective pricing and sales strategies.
∎ Collaborate with the marketing team to develop and execute marketing plans and strategies.
∎ Promote the resort to increase occupancy rates and revenue through various channels.
∎ Establish and maintain relationships with travel agencies, tour operators, and corporate clients
∎ Ensure compliance with all relevant laws, regulations, and industry standards.
∎ Maintain a safe and secure environment for guests and employees.
∎ Implement emergency procedures and crisis management plans.
∎ Prepare and submit regular reports to the resort's ownership or corporate management.
∎ Analyze data and performance metrics to make informed decisions.
Additional Requirements:
∎ Age 30 to 40 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Accommodation
∎ Service Charge
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Oct 2023
Company Information:
∎ 17 Sep 2023
∎ Balishira Resort Limited
∎ Address : Radhanagar, Sreemangal
∎ Business : The Balishira Resort is a nature friendly, privately owned luxury resort located close to Sreemangal Hilly, Forest and Tea Garden Area. It is designed in a way so the honorable guests can enjoy nature and rain from their room, a natural stream flowed surrounding the resort.
Category: Hospitality/ Travel/ Tourism
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Source: bdjobs.com