Job Description
Title: Resort Manager
Company Name: Balishira Resort Limited
Vacancy: 1
Age: 30 to 45 years
Location: Moulvibazar (Sreemangal)
Minimum Salary: Negotiable
Experience:
∎ 7 to 12 years
Published: 29 Oct 2024
Education:
∎ Bachelor’s degree in any discipline
∎ Bachelor’s degree in any discipline
Requirements:
Additional Requirements:
∎ Age 30 to 45 years
∎ 7 to 12 years(At Least 5 Years in Resort/Hotel operation Manager Role)
∎ The applicants should have experience in the following business area(s): Hotel, Resort, OTA Platform, Hotel Managing ERP/ Softwares, Digital Marketing, Basic of F&B
∎ 7 to 12 years(At Least 5 Years in Resort/Hotel operation Manager Role)
∎ The applicants should have experience in the following business area(s): Hotel, Resort, OTA Platform, Hotel Managing ERP/ Softwares, Digital Marketing, Basic of F&B
Responsibilities & Context:
∎ Ensure high levels of guest satisfaction by maintaining quality service standards.
∎ Handle guest inquiries, concerns, and complaints in a professional and timely manner.
∎ Implement guest service programs and initiatives to enhance the guest experience.
∎ Oversee all departments, including Front office, Housekeeping, Food and beverage, Maintenance.
∎ Develop and implement operational policies, procedures, and standards. Monitor and manage resort facilities, ensuring they are well-maintained and in excellent condition.
∎ Recruit, train, and manage resort staff, including department heads and front-line employees.
∎ Foster a positive work environment and provide leadership and guidance to the team.
∎ Conduct regular performance evaluations and address staff development needs.
∎ Develop and manage the resort's annual budget, including revenue and expense forecasts.
∎ Monitor financial performance against budget and implement cost-control measures.
∎ Maximize revenue through effective pricing and sales strategies.
∎ Collaborate with the marketing team to develop and execute marketing plans and strategies.
∎ Promote the resort to increase occupancy rates and revenue through various channels.
∎ Establish and maintain relationships with travel agencies, tour operators, and corporate clients Ensure compliance with all relevant laws, regulations, and industry standards.
∎ Maintain a safe and secure environment for guests and employees. Implement emergency procedures and crisis management plans.
∎ Prepare and submit regular reports to the resort's ownership or corporate management.
∎ Analyze data and performance metrics to make informed decisions.
∎ The Resort Manager plays a pivotal role in the success of a resort by ensuring that all aspects of the operation run smoothly and that guests have a memorable and enjoyable stay.
∎ Ensure high levels of guest satisfaction by maintaining quality service standards.
∎ Handle guest inquiries, concerns, and complaints in a professional and timely manner.
∎ Implement guest service programs and initiatives to enhance the guest experience.
∎ Oversee all departments, including Front office, Housekeeping, Food and beverage, Maintenance.
∎ Develop and implement operational policies, procedures, and standards. Monitor and manage resort facilities, ensuring they are well-maintained and in excellent condition.
∎ Recruit, train, and manage resort staff, including department heads and front-line employees.
∎ Foster a positive work environment and provide leadership and guidance to the team.
∎ Conduct regular performance evaluations and address staff development needs.
∎ Develop and manage the resort's annual budget, including revenue and expense forecasts.
∎ Monitor financial performance against budget and implement cost-control measures.
∎ Maximize revenue through effective pricing and sales strategies.
∎ Collaborate with the marketing team to develop and execute marketing plans and strategies.
∎ Promote the resort to increase occupancy rates and revenue through various channels.
∎ Establish and maintain relationships with travel agencies, tour operators, and corporate clients Ensure compliance with all relevant laws, regulations, and industry standards.
∎ Maintain a safe and secure environment for guests and employees. Implement emergency procedures and crisis management plans.
∎ Prepare and submit regular reports to the resort's ownership or corporate management.
∎ Analyze data and performance metrics to make informed decisions.
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Complimentary
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Accommodation
∎ Service Charge
∎ Mobile bill
∎ Lunch Facilities: Full Complimentary
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Accommodation
∎ Service Charge
Employment Status: Full Time
Job Location: Moulvibazar (Sreemangal)
Company Information:
∎ Balishira Resort Limited
∎ Radhanagar, Sreemangal
∎ The Balishira Resort is a nature friendly, privately owned luxury resort located close to Sreemangal Hilly, Forest and Tea Garden Area. It is designed in a way so the honorable guests can enjoy nature and rain from their room, a natural stream flowed surrounding the resort.
Address::
∎ Radhanagar, Sreemangal
∎ The Balishira Resort is a nature friendly, privately owned luxury resort located close to Sreemangal Hilly, Forest and Tea Garden Area. It is designed in a way so the honorable guests can enjoy nature and rain from their room, a natural stream flowed surrounding the resort.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 Nov 2024
Category: Hospitality/ Travel/ Tourism
