Job Description
Title: Relationship Officer/ Senior Relationship Officer, Retail Sales
Company Name: BRAC Bank PLC
Vacancy: --
Location: Anywhere in Bangladesh
Minimum Salary: Negotiable
Published: 31 Jul 2024
Education:
∎ Graduation/Post Graduation from a reputed institution with a satisfactory academic track record
Requirements:
Additional Requirements:
∎ Minimum one year of working experience in sales, preferably in banking/financial institutions
∎ Good interpersonal & communication skills
∎ Strong command over Microsoft Office Package
∎ Aware of customer centricity, self-propelled, and capability to meet deadlines
Responsibilities & Context:
∎ Achieve the agreed individual sales target (asset, liabilities & cards) and ensure compliance with the bank’s policies and procedures
∎ Identify sales prospects and conduct business development activities
∎ Follow up on new leads and referrals to generate business and ensure retention of business
∎ Collect and study customer documents to assess current credit worthiness of customer
∎ Collect other KYC documents and related documents for processing application for banking products or services
∎ Ensure consistently high levels of customer experience and deal with customer queries effectively, escalate complex problems, to maintain a high degree of customer satisfaction in line the with Bank’s service quality standards
∎ Follow up aggressively with defaulting customers to ensure PAR & NPL rates are as per defined norms of the Bank
∎ BRAC Bank offers a wide array of financial products like savings account, salary account etc. to its customers. The role holder will be the first level of customer interaction who will be responsible for creating new client relationships as well as helping deepen relationships with the existing clients. Relationship Officer/ Senior Relationship Officer, Retail Sales are required to operate in a specific catchment, wherein they can identify new customers for selling the retail products of the bank.
∎ KEY RESPONSIBILITIES:
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Read Before Apply: BRAC Bank is a values-driven organization that prioritizes the protection of all its stakeholders, including coworkers and the community we work in, from harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity enabler, BRAC Bank encourages applications from any gender-diverse individuals and persons living with a disability. We consider personal persuasion to be a disqualification of candidature.
If you want to take up the challenge, please 'Apply Online.'
Apply Online
Only short-listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.
BRAC Bank does not charge any fee at any stage of the recruitment process.
Company Information:
∎ BRAC Bank PLC
∎ Anik Tower (Level-9), 220/B, Tejgaon Gulshan Link Road, Dhaka-1208
∎ BRAC Bank is one of the top sustainable banks in Bangladesh. Established with a view to financial inclusion, BRAC Bank is the pioneer of SME Banking in Bangladesh, delivering a full array of banking services to individuals and business entities. Its strong financials, along with the best credit rating from the top global and local rating agencies and numerous recognitions, speak of the bank`s aspiration towards becoming the best bank in the country.
Address::
∎ Anik Tower (Level-9), 220/B, Tejgaon Gulshan Link Road, Dhaka-1208
∎ BRAC Bank is one of the top sustainable banks in Bangladesh. Established with a view to financial inclusion, BRAC Bank is the pioneer of SME Banking in Bangladesh, delivering a full array of banking services to individuals and business entities. Its strong financials, along with the best credit rating from the top global and local rating agencies and numerous recognitions, speak of the bank`s aspiration towards becoming the best bank in the country.
Application Deadline: 10 Aug 2024
Category: Bank/Non-Bank Fin. Institution
