Job Description
Title: Relationship Officer (Online)
Company Name: Communication IT
Vacancy: 15
Job Location: Anywhere in Bangladesh
Employment Status: Full-time, Part-time, Contractual, Freelance
Educational Requirements:
∎ Diploma in Computer, Bachelor of Science (BSc) in Computer Science & Engineering
∎ Skills Required: Computer skill, Convincing Capability, relationship building, Telemarketing
Job Responsibilities:
∎ Manage incoming calls and outgoing calls with social media interaction
∎ Provide online counseling for students and clients
∎ Generate sales leads
∎ Identify and assess customers' needs to achieve satisfaction
∎ Build sustainable relationships and trust with customers through open and interactive communication
∎ Provide accurate, valid, and complete information by using the right methods/tools
∎ Meet personal/customer service team sales targets and call-handling quotas
∎ Handle customer complaints, and provide appropriate solutions and alternatives within the time limits;
∎ Keep records of customer interactions, process customer accounts, and file documents
∎ Follow communication procedures, guidelines and policies
Additional Requirements:
∎ Age 18 to 35 years
∎ Both males and females are allowed to apply
∎ Excellent communication and presentation skills
∎ Strong phone contact handling skills and active listening
∎ Ability to multi-task, prioritize, and manage time effectively
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Tour allowance, Performance bonus, Profit share, Over time allowance
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 May 2023
Company Information:
∎ 11 Apr 2023
∎ Communication IT
∎ Address : Plot#4 (Amin Tower), Road#01A, Level#01, Dhaka 1230
∎ Web : http://communicationit.com/
∎ Business : Communication IT is working on IT Services, Software Services, IT Training, IT Consultancy. Communication IT Training Institute is a part of Communication IT Company.
Category: Marketing/Sales
:
