Receptionist

Job Description

Title: Receptionist

Company Name: Islamia Hospitals Bangladesh

Vacancy: --

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Hospital, Physiotherapy center, Diagnostic Centre, Clinic

Published: 20 Mar 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Experience in a medical office or hospital environment.
∎ Knowledge of medical terminology
∎ Strong knowledge of about Billing & Front Desk system.
∎ Computer & Software operating mandatory
∎ Experience in a medical office or hospital environment.
∎ Knowledge of medical terminology
∎ Strong knowledge of about Billing & Front Desk system.
∎ Computer & Software operating mandatory

Responsibilities & Context:
∎ Greet and welcome patients and visitors in a friendly and professional manner.
∎ Manage patient check-in and check-out processes efficiently.
∎ Answer and direct phone calls, emails, and inquiries promptly and accurately.
∎ Schedule and confirm patient appointments, ensuring efficient clinic flow.
∎ Maintain accurate patient records and update information as needed.
∎ Provide information about hospital services, policies, and procedures.
∎ Guide patients through the test preparation process
∎ Maintain a clean and organized reception area.
∎ Collaborate with medical staff and other departments to ensure seamless patient experience.
∎ Generate and process patient bills accurately and efficiently.
∎ Collect and process patient payments, including cash, credit card, and online transactions.
∎ Assure that patient information records are appropriately filled.
∎ Record payments received to appropriate log.
∎ Post payments received to appropriate patient's account.
∎ Follow up on outstanding invoices and manage accounts receivable.
∎ Greet and welcome patients and visitors in a friendly and professional manner.
∎ Manage patient check-in and check-out processes efficiently.
∎ Answer and direct phone calls, emails, and inquiries promptly and accurately.
∎ Schedule and confirm patient appointments, ensuring efficient clinic flow.
∎ Maintain accurate patient records and update information as needed.
∎ Provide information about hospital services, policies, and procedures.
∎ Guide patients through the test preparation process
∎ Maintain a clean and organized reception area.
∎ Collaborate with medical staff and other departments to ensure seamless patient experience.
∎ Generate and process patient bills accurately and efficiently.
∎ Collect and process patient payments, including cash, credit card, and online transactions.
∎ Assure that patient information records are appropriately filled.
∎ Record payments received to appropriate log.
∎ Post payments received to appropriate patient's account.
∎ Follow up on outstanding invoices and manage accounts receivable.

Skills & Expertise:

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Others as per Company policy.
∎ Others as per Company policy.

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Islamia Hospitals Bangladesh
∎ Modinabag, Rayerbag, Kodomtoli, Dhaka-1362
www.ihbdl.com
∎ Islamia Hospitals Bangladesh is one of the reputed hospitals in Dhaka City. Our Vision is to become superior in caring for people in the health sector to achieve the satisfaction of Allah (SWT) in this earthly life and hereafter.

Address::
∎ Modinabag, Rayerbag, Kodomtoli, Dhaka-1362
∎ www.ihbdl.com
∎ Islamia Hospitals Bangladesh is one of the reputed hospitals in Dhaka City. Our Vision is to become superior in caring for people in the health sector to achieve the satisfaction of Allah (SWT) in this earthly life and hereafter.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Apr 2025

Category: Receptionist/PS

Interested By University

University Percentage (%)
National University 10.38%
University of Dhaka 2.98%
Eden Mohila College 1.43%
Govt. Titumir College 1.32%
Dhaka College 1.32%
Bangladesh Open University 1.21%
Jagannath University 1.10%
Tejgaon college 0.99%
European University of Bangladesh 0.88%
Daffodil International University 0.77%

Interested By Age Range

Age Range Percentage (%)
20-30 70.64%
31-35 20.20%
36-40 5.30%
40+ 1.55%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 51.43%
20K-30K 41.50%
30K-40K 5.85%
40K-50K 0.77%
50K+ 0.44%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 22.85%
0.1 - 1 years 7.73%
1.1 - 3 years 24.72%
3.1 - 5 years 17.33%
5+ years 27.37%

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