Job Description
Title: Receptionist cum Customer Relationship Officer
Company Name: Atr group
Vacancy: --
Age: 25 to 35 years
Location: Chattogram
Minimum Salary: Negotiable
Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Garments
Published: 23 Dec 2024
Education:
∎ Bachelor/Honors, Masters
∎
Requirements:
Additional Requirements:
∎ Age 25 to 35 years
∎ Excellent written & verbal communication skills in both English & Bengali languages.
∎ Must have computer knowledge on MS Word,& MS Excel
∎ Computer skill
∎ Customer Relationship Management (CRM)
∎ Good communication skill.
∎ Excellent written & verbal communication skills in both English & Bengali languages.
∎ Must have computer knowledge on MS Word,& MS Excel
∎ Computer skill
∎ Customer Relationship Management (CRM)
∎ Good communication skill.
Responsibilities & Context:
∎ Attending Phone calls and maintain call log.
∎ Should be able to handle visitors in a proper and polite manners.
∎ Receiving customer queries and forwarding to concern department.
∎ Collecting information from the customer and inputting this correctly and appropriately on the database.
∎ Follow communication "scripts" when handling different topics.
∎ Provide product information to the customer
∎ High on energy and enthusiastic to ensure quality of service to our customers
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Receiving customer complaints and input those in the system for necessary measures
∎ Develop and maintain close relationship with both existing and potential customers.
∎ Ask questions to understand customer requirements and provide them information about the resolution of the same / close files.
∎ Reporting day to day activities to the concern authority.
∎ Organize and attend outdoor business meeting when necessary.
∎ Attending Phone calls and maintain call log.
∎ Should be able to handle visitors in a proper and polite manners.
∎ Receiving customer queries and forwarding to concern department.
∎ Collecting information from the customer and inputting this correctly and appropriately on the database.
∎ Follow communication "scripts" when handling different topics.
∎ Provide product information to the customer
∎ High on energy and enthusiastic to ensure quality of service to our customers
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Receiving customer complaints and input those in the system for necessary measures
∎ Develop and maintain close relationship with both existing and potential customers.
∎ Ask questions to understand customer requirements and provide them information about the resolution of the same / close files.
∎ Reporting day to day activities to the concern authority.
∎ Organize and attend outdoor business meeting when necessary.
Skills & Expertise:
Employment Status: Full Time
Job Location: Chattogram
Company Information:
∎ Atr group
∎ Laldighir Par, Teribazar, Chattogram
Address::
∎ Laldighir Par, Teribazar, Chattogram
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 21 Jan 2025
Category: Receptionist/PS
