Receptionist

Job Description

Title: Receptionist

Company Name: Bangladesh ENT Hospital Ltd.

Vacancy: --

Age: 20 to 25 years

Job Location: Dhaka (Dhanmondi 27, Sobhanbag)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber
• Freshers are also encouraged to apply.

• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber
• Freshers are also encouraged to apply.

• Age 20 to 25 years
• Only Male

• Proven experience as a Receptionist, Front Office Representative, or similar role, preferably in a hospital or clinic setting.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) is essential.

• Demonstrated experience or ability to quickly learn and use software like Hospimate or similar hospital management systems.

• Excellent typing skills in Bangla and English.

• Exceptional customer service and interpersonal skills.

• Ability to handle multiple tasks simultaneously and work well under pressure.

Job Description:

Bangladesh ENT Hospital Ltd. is seeking a professional and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing a welcoming and efficient experience. This role requires strong communication skills and proficiency in administrative tasks, with a focus on using Microsoft Office and our proprietary hospital management software, Hospimate.

Key Responsibilities:

• Greet and welcome patients and visitors in a courteous and professional manner.

• Answer, screen, and forward incoming phone calls.

• Schedule and confirm patient appointments.

• Register new patients and update existing patient information accurately.

• Manage patient records and ensure data confidentiality.

• Assist with billing and payment processing as needed.

• Perform accurate and efficient typing in Bangla and English.

• Maintain a clean and organized reception area.

• Provide general administrative and clerical support.

• Collaborate with other hospital staff to ensure smooth patient flow.