Query Management Executive
Job Description
Title: Query Management Executive
Company Name: Ascent Health Limited
Vacancy: 3
Age: At least 18 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Group of Companies, Healthcare Startup
Published: 2026-09-16
Application Deadline: 2026-10-16
Education:
- Bachelor of Business Administration (BBA) in Marketing
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Group of Companies, Healthcare Startup
Skills Required: Communication,Customer Care
Additional Requirements:
- Age At least 18 years
- Excellent written communication skills in both Bangla and English.
- Strong interpersonal and customer service skills.
- Familiarity with Facebook, Instagram, and other social media platforms.
- Basic computer proficiency and the ability to multitask in a fast-paced environment.
Responsibilities & Context:
Respond to customer queries, comments, and inbox messages on social media platforms in a timely manner.
Provide accurate information regarding healthcare services, appointments, and promotions.
Escalate complex or sensitive issues to the relevant department when necessary.
Maintain professional, empathetic, and consistent communication with customers.
Track common customer concerns and share insights with the Marketing and Operations teams.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
